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Delhivery Complaints & Reviews

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Last updated Dec 8, 2023
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Delhivery reviews & complaints(3706)

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My vender has couriered my parcel to pune on 29th Oct 2023.And product costinng Rs.2000.I am attaching the proof for your persual.
And it is to be delivered to me by 4th November 23 according to tracking details .
But I have not received the courier on that day and it is showing status parcel received. Since last one month i am behind the vender and delhivery courier service provider from Mumbai. But that courier service provider...
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praveen6557
Dec 8, 2023
Dec 10, 2023
This thread was updated on Dec 10, 2023
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Sir, Kindly Inform the Delivery Boy to Attempt the Home delivery of my Order AWB NUMBER : [protected] Today Itself as Soon as Possible, Since the Delivery Boy Refused the Home Delivery of my Order Yesterday.
+1 photos
Delhivery customer support has been notified about the posted complaint.
Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Tomorrow Itself as Soon as Possible as it is Urgent.

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    S
    SukanyaBhattacharya
    from Siliguri, West Bengal
    Dec 7, 2023
    Dec 10, 2023
    This thread was updated on Dec 10, 2023
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    The delivery guy called me today for the parcel AWB [protected] and I said I don't want the product, he said there is a gift to it which I won't get if I cancel the order and I said okay. He said he wanted the cancellation code which I didn't get in my phone and I again sharing any codes since there are a lot of scam with the code sharing and Nykaa (which is where this parcel was from) says not to share any code. He then showed up at my house, even when I had strictly asked him to cancel. He kept pushing that he wants the cancellation code, and I didn't get any code. We (my mother and I) asked him why is he here when I have cancelled the order then he said that he is here to give me the gift, he had told me clearly on the phone that I will not get the gift if I cancel the order and still he was there which is very scary and I am concerned about this situation. His intentions didn't seem to be the best and his tone was bad as well
    Delhivery customer support has been notified about the posted complaint.
    Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

    Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Tomorrow Itself as Soon as Possible as it is Urgent.

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      A
      Ajayraj_Meena
      Nov 29, 2023
      Dec 10, 2023
      This thread was updated on Dec 10, 2023
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      My shipment is not pickup since 2 days by delivery boy delivery boy didn't come at my doorstep than also he updated worng status by delivery boy Please take action about it so my shipment is pickup today
      +3 photos
      Delhivery customer support has been notified about the posted complaint.
      Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Tomorrow Itself as Soon as Possible as it is Urgent.

      Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

      Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Tomorrow Itself as Soon as Possible as it is Urgent.

      Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Tomorrow Itself as Soon as Possible as it is Urgent.

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        R
        Rayees Raja
        Nov 28, 2023
        Dec 7, 2023
        This thread was updated on Dec 7, 2023
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        I have sent the parcel through Delhivery on 7th November. It has been more than 20 days and I haven’t got any response till now. I keep calling on their customer care number and that number is not in service. I’m facing business losses because of their pathetic service. I request you kindly take some action against Delhivery so that in future they won’t do it with any other customer.

        AWB: #[protected]
        Gurgaon to Srinagar

        Thanks & Regards
        Rayees Raja
        +2 photos
        Delhivery customer support has been notified about the posted complaint.
        Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

        Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Tomorrow Itself as Soon as Possible as it is Urgent.

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          S
          Shobhit Tailor
          Nov 27, 2023
          Dec 7, 2023
          This thread was updated on Dec 7, 2023
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          Address:delivery office, Ramgarh road, Dantaramgarh, Danta, Rajasthan 332702

          Sir, I'm Shobhit and I had placed an order from a private organization whose name is free up application. I placed the order on 16th November but till now I have not received my parcel because when I called the delhivery center near me they told me that you will have to pickup it at your stand.And when i went to get the product, they say that we should meet in the evening, the office is closed now.I went 15kilometre away from my house to take the order from their office and still I did not get the order. Now they have given a fake update that I have refused or canceled the order. but I haven't done anything like that. And now they have canceled the order and sent it forward to return, I want my product back and also want a strict action against them .
          Delhivery order id- S[protected]
          Tracking id - [protected]
          Delhivery customer support has been notified about the posted complaint.
          Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Tomorrow Itself as Soon as Possible as it is Urgent.

          Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Tomorrow Itself as Soon as Possible as it is Urgent.

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            A
            Arundhatiiiiii
            Nov 27, 2023
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            AWB 17764836645135 has been missing for almost a MONTH!!!!

            Website:www.delhivery.com

            I have not received a return package (AWB [protected]) that was supposed to arrive to me on 3rd November 2023 until today. It has been stuck at the final delivery hub for almost a month, but there is ZERO information about the package on their ### app. I can't even register a complaint through their ### app because there is NO ORDER INFORMATION about this particular delivery. I have sent multiple emails and only recieved automated...
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            I
            ibraheem2211
            from Navi Mumbai, Maharashtra
            Nov 27, 2023
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            I ordered jersey from Ahmedabad and they shipped the jersey to me on 19th of November first the delhivery courier picked up the jersey late and shipped late too and the jersey reached Mumbai on 22 November they told me that they will deliver the jersey to my address on 24 November and now it's 27 November they have delayed the parcel yet again and now its saying it will be delivered on 28th of November
            I want my jersey as soon as possible the goods are of around 10 thousand rupees and it was a big package without any damages I want the package on 27 th of November only.
            +1 photos
            Delhivery customer support has been notified about the posted complaint.
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              praveen6557
              Nov 25, 2023
              Nov 27, 2023
              This thread was updated on Nov 27, 2023
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              Sir, The Status of my Order AWB NUMBER : [protected] has not been Updated and has been Stuck at the Same Place since the Past 5 Days. So, Kindly Resolve this issue and Deliver it to me Tomorrow Itself as it is Really Urgent.
              +1 photos
              Delhivery customer support has been notified about the posted complaint.
              Sir, The Status of my Order AWB NUMBER : [protected] has not been Updated and has been Stuck at the Same Place since the Past 5 Days. So, Kindly Resolve this issue and Deliver it to me Tomorrow Itself as it is Really Urgent.

              Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Tomorrow Itself as Soon as Possible as it is Urgent.

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                K
                Khurana Divya
                from Delhi, Delhi
                Nov 24, 2023
                Nov 27, 2023
                This thread was updated on Nov 27, 2023
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                Address:Mumbai

                My parcel has been delayed and there is no update on their app. Further, they have no email to contact them. Very bad service.
                Delhivery customer support has been notified about the posted complaint.
                Sir, The Status of my Order AWB NUMBER : [protected] has not been Updated and has been Stuck at the Same Place since the Past 5 Days. So, Kindly Resolve this issue and Deliver it to me Tomorrow Itself as it is Really Urgent.

                Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Tomorrow Itself as Soon as Possible as it is Urgent.

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                  praveen6557
                  Nov 24, 2023
                  Nov 27, 2023
                  This thread was updated on Nov 27, 2023
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                  Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Without any Further Delays as it is
                  Really Urgent.
                  +1 photos
                  Delhivery customer support has been notified about the posted complaint.
                  Sir, The Status of my Order AWB NUMBER : [protected] has not been Updated and has been Stuck at the Same Place since the Past 5 Days. So, Kindly Resolve this issue and Deliver it to me Tomorrow Itself as it is Really Urgent.

                  Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                  Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Tomorrow Itself Without any Further Delays as it is Urgent.

                  Sir, The Status of my Order AWB NUMBER : [protected] has not been Updated and has been Stuck at the Same Place since the Past 5 Days. So, Kindly Resolve this issue and Deliver it to me Tomorrow Itself as it is Really Urgent.

                  Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Tomorrow Itself as Soon as Possible as it is Urgent.

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                    M
                    my3258875
                    Nov 22, 2023
                    Nov 26, 2023
                    This thread was updated on Nov 26, 2023
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                    Address:Barathi Sihori Nadganj Ghazipur Uttar Pradesh India
                    Website:www.delhivery.com/tracking

                    Hi Kindly address the issue and take necessary action against agent at Aunrihar.
                    I neither received call nor message and in the night got message stating delivery cancelled couldn't be delivered.
                    Also in delivery tracking showing shipment cancelled or refused by receiver however it is not the case.
                    Kindly ask him for call log or some evidence to prove he attempted to deliver.
                    It is really inhumane and disgusting to blame the receiver for no reason.
                    Kindly take the necessary action and shipment should be delivered properly as I waited so long for the product
                    Thanks
                    +2 photos
                    Delhivery customer support has been notified about the posted complaint.
                    Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Without any Further Delays as it is Urgent.

                    Sir, The Status of my Order AWB NUMBER : [protected] has not been Updated and has been Stuck at the Same Place since the Past 5 Days. So, Kindly Resolve this issue and Deliver it to me Tomorrow Itself as it is Really Urgent.

                    Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                    Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Tomorrow Itself Without any Further Delays as it is Urgent.

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                      S
                      spiyush3108
                      Nov 21, 2023
                      Nov 26, 2023
                      This thread was updated on Nov 26, 2023
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                      It has been over 10 days, and no resolution has been reached from your side. I made the payment, but the courier booking failed

                      Please find the answer inline.
                      Date of booking: 05 nov 2023
                      Receiver name: Aryan Shrivastava
                      Sender Name: Piyush Sharma
                      From Pin Code: 462043
                      To Pin Code: 110092
                      Transaction id: T169E91C633L192U68 /[protected]
                      Payment mode: UPI
                      Money deducted: Rs 1127
                      Delhivery customer support has been notified about the posted complaint.
                      Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Without any Further Delays as it is Urgent.

                      Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

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                        F
                        fluffything
                        Nov 20, 2023
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                        Very rude staff at Delhivery Lawngtlai

                        Address:LAWNGTLAI MIZORAM

                        Through this email, I would humbly like to bring to the knowledge of the authorities of the highly esteemed courier service in Bharat – Delhivery, about the crude and surly behavior of the Delhivery agent at Lawngtlai, Mizoram who goes by the name – R.Laldingngheti.

                        This email is long overdue, but due to my own goodwill and the welfare of the mentioned agent, I had refrain from writing it so. However, it is high time now,...
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                        L
                        Lavi Sharma
                        Nov 18, 2023
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Have you not even seen my ticket? Why did you closed it without checking on Delhivery panel? I had raised the ticket because my package, which the delivery boy had already picked up, had no updates for two days. When I called my nearby Delhivery office, they informed me that my package was kept at their office, and now it's missing. They either need to return my package or provide a refund. This resolution is unacceptable. The clothes in the package were expensive, and your service is so poor that my package got lost.
                        From November 2nd to November 18th, there has been no update on the whereabouts of my package.
                        Additionally, if I do not receive a satisfactory resolution, I will take serious action.
                        If you need any information related to this, I have both the office number and the delivery boy's contact. You can contact them to verify the details. AWB no.[protected] .Either return my packet or refund my money.
                        #worst service #worst experience
                        Nov 18, 2023
                        Complaint marked as Resolved 
                        Have you not even seen my ticket? Why did you closed it without checking on Delhivery panel? I had raised the ticket because my package, which the delivery boy had already picked up, had no updates for two days. When I called my nearby Delhivery office, they informed me that my package was kept at their office, and now it's missing. They either need to return my package or provide a refund. This resolution is unacceptable. The clothes in the package were expensive, and your service is so poor that my package got lost. From November 2nd to November 18th, there has been no update on the whereabouts of my package. Additionally, if I do not receive a satisfactory resolution, I will take serious action. If you need any information related to this, I have both the office number and the delivery boy's contact. You can contact them to verify the details. AWB no.-2827735592744 .Either return my packet or refund my money. #worst service #worst experience
                        Delhivery customer support has been notified about the posted complaint.
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                          Bobby Chukka
                          from Thane, Maharashtra
                          Nov 16, 2023
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                          Address:C-606 parkwoods CHS, GB road, Thane west

                          Dear Grievance Officer of Delhivery,

                          Please refer to the trailing mails from your customer support team, my order no
                          AWB[protected]. Till date my parcel is not delivered, everyday your customer support team is giving excuses by stating your complaint is registered and it is on top most priority.

                          customer support team is not responsible, till date i did not receive my package. My package is lying at my nearest location since 10-Nov-23.

                          I hope you will look into this matter seriously not like your Karan etc.

                          Iam going to file a complaint against your service.

                          Mr. Karan Grewal and other customer support representatives are irresponsible towards resolving this issue

                          Regards
                          Unsatisfied Customer
                          Bobby Chukka
                          Delhivery customer support has been notified about the posted complaint.
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                            A
                            Alka Ranjan Singh
                            from Mumbai, Maharashtra
                            Nov 15, 2023
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                            Address:Stepupify Labs, Lalapur Bhader,Near NTPC PTS Gate, Kahalgaon

                            We send to boxes of courier to our customer with Awb no[protected] and[protected] .
                            1 box with Awb no[protected] is RTO by courier boy without attempting. Customer was waiting for his courier and talked to delivery boy but even though he did not deliver and done RTO.
                            and 2nd box with Awb no[protected] is still with delivery hub, customer asked for hub address so that he could collect it from there, but they had not given yet. Please take immediate action.
                            Delhivery customer support has been notified about the posted complaint.
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                              2das
                              from Chennai, Tamil Nadu
                              Nov 14, 2023
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                              Hello i ordered an package on the 6th of november it was originally supposed to be delivered by the 10th now its showing the 14th and on the delhivery day the package is still showing in transit.. last update was 2 days ago and it is showing its in greater thane when its supposed to be in chennai. i urge delhivery to help in this!
                              Delhivery customer support has been notified about the posted complaint.
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                                Ashish6983
                                Nov 14, 2023
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                                Dear Team,

                                My Order ID : #C[protected]
                                AWB No :[protected]

                                My shipment was out for delivery from the morning, Didn't receive the consignment over and above I got a message that customer has requested for change of delivery date. I never made any such request to change the delivery date. Your Delivery guy never picked my phone I tried thrice. It is highly disappointing as I wanted my consignment as I am travelling and that was Diwali gift for my brother.

                                Only request please deliver it today. Deliberately don't say that customer has asked for change of delivery date. It is fine to not deliver on time but putting the blame on customer is pathetic.
                                Delhivery customer support has been notified about the posted complaint.
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                                  D
                                  dilipdas
                                  from Alipurduar, West Bengal
                                  Nov 10, 2023
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                                  This is to inform you a shipment arrive slg hub 3 November but the shipment not connected still now. please look at the waybill and solve it positively .

                                  please look into the waybill no -
                                  [protected]
                                  [protected]
                                  Delhivery customer support has been notified about the posted complaint.
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