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Delhivery Complaints & Reviews

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Last updated Aug 14, 2024
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Delhivery reviews & complaints(3756)

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N
Nasreen Alam
Aug 14, 2024
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Product return to myntra

Address:BT SCHOOL FIELD DOMKAL MURSHIDABAD

I have received a damaged product from MYNTRA for which I scheduled a return stating the product is damaged.
The return pickup was scheduled with DELHIVERY executive who has rejected the pickup 4 times without even verifying the product and forcefully obtained OTP for delivery.
The company is constantly harassing me regarding the pickup of the aforementioned product....
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B
B D Philip
from Kanpur, Uttar Pradesh
Jul 24, 2024
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Non Delivery ontime:Material perished

AWB[protected] Parcel had been sent to Banaswadi Banglore on 17/ 7/ 24 which reached Hosekote on 18/7/24 evening. Initially ETA 21/7/24 Rescheduled 24/7/24.Querry raised Ticket made Talked to Hosekote facility staff but they did not bother to deliver.
24/2/24 received a Email stating that parcel damaged/material perished so we are discarding.
This is HIGLY unprofessional and gross Negligence of Hoskote facility.I fail to...
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S
Shevik
Jun 16, 2024
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Delayed delivery of item

Address:Gurgaon

Highly delayed package. Booked on June 5 from Bangalore for Pune. Yet to reach as of June 16.
AWB[protected]...
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P
praveen6557
Jun 11, 2024
Jun 14, 2024
This thread was updated on Jun 14, 2024
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Sir, Kindly Speed Up My Shipment AWB NUMBER : [protected] and Deliver My Package to me Tomorrow Itself and also Please make Sure to Place a Call to me Before Delivery.
+1 photos
Delhivery customer support has been notified about the posted complaint.
Sir, Kindly Speed Up My Shipment AWB NUMBER : [protected] and Deliver My Package to me Today Itself and also Please make Sure to Place a Call to me Before Delivery.

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    S
    Sai Santosh Pote
    May 28, 2024
    Jun 14, 2024
    This thread was updated on Jun 14, 2024
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    My shipment is delayed.

    Earlier the date of delivery is 25th May 2024, and now it is changed to 25th May. It caused me inconvenience. Order is of BOAT Headphones and still seller like boat is not taking action against this delivery agencies....
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    H
    Hansraj Rathva
    from Mumbai, Maharashtra
    May 27, 2024
    Jun 11, 2024
    This thread was updated on Jun 11, 2024
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    Delivery agent didnt contact and delivery delayed - AWD 5037510531926

    I have ordered refrigerator from

    LG electronic India private limited.
    Titanium Logistics and Industrial Park LLP, Warehouse No 1 & 3, Near Maladi Mata Temple, 382220 India

    They are saying my refrigerator shipped through Delhivery and when i track the shipment. its showing only "Delivery agent didn't contact and delivery delayed". I tried to contact LG customer care but they are saying its with Delhivery...
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    P
    Pravin Meenu
    May 25, 2024
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    Undelivered item

    A parcel booked on 20 May 24 at Chennai AWB [protected] not delivered in Hyderabad till date. No response to online complaints and no response from IVR calls. Parcel was marked urgent and its five days now, no trace of the parcel...
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    J
    Jkjkj
    from Gurugram, Haryana
    May 24, 2024
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    Took money, not refunding

    Address:Gurgaon

    Very poor service by delhivery. No customer support, fake app and service.
    They took your money and in place of refund they will make you fool. No customer care number not responding mails. After many follow-ups and creation of many tickets to app. No response found.
    Awb[protected]...
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    A
    Anusha Medisetty
    May 9, 2024
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    Address:no 5-75, Ragavendra colony

    No attempt was made to deliver and just updates that customer has refused for Doorstep Delivery. We are chasing and calling the Courier person to guide the address and he denied to attend the calls.
    Delhivery customer support has been notified about the posted complaint.
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      Address:Plot 5,sector 44 Gurgaon, Haryana - 122001
      Website:www.delhivery.com

      I am trying to book a shipment with Delhivery for a package weighing 477 grams. However, I was dismayed to find that upon confirming the shipment booking, the only available option was the default range of 500 GM–2 kg. Despite there being other suitable options for my package's weight, they were inexplicably disabled, leaving me with no choice but to pay extra for a service I did not require.

      This practice appears to be a...
      +4 photos
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      N
      Navya_t_ch
      from Hyderabad, Telangana
      May 7, 2024
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      product damaged during delivery and discarded

      AWB:[protected]

      The delhivery team has mishandled the package during transit and has not delivered the product till date.

      After raising multiple tickets, they mentioned that the product has perishable goods and hence discarded. However, the product has a mix of both perishable and non-perishable goods.

      They haven't delivered the product yet with the non-perishable goods. Also, there is no customer...
      +1 photos
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      S
      sndeepsharma880
      May 4, 2024
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      Shipment STUCK from 27/04/2024

      My shipment STUCK in DELHIVERY COURIER CENTRE AGRA from 27/04/2024. Please Forward it .Tracking No.[protected]...
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      A
      Anonjdjd
      May 1, 2024
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      This is regarding my order with AWB[protected]. My package updates says that the delivery executive was not able to reach me. This status is showing for 4 days now. It has been showing out for delivery thrice and no delivery attempts have been made.
      The update on the tracking now says ‘Package missing in audit’. There is no response from your customer service!
      This is extremely horrible. I am losing business because of your pathetic service. I need this package to be delivered soon! This shipment is already in transit for almost 8 days now!
      Delhivery customer support has been notified about the posted complaint.
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        A
        Akankshas.1892
        from Gurugram, Haryana
        Apr 22, 2024
        May 1, 2024
        This thread was updated on May 1, 2024
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        Worst service everrrrr!!! i sent an urgent document using your express delivery and now the package is delayed by 7 [censored]ing days!!! why are you even a courier service or why don't you use pigeons for delivery, i bet they are faster!

        Also, do you even look into service ticket you create? or is it a fake customer service gimmick?
        Delhivery customer support has been notified about the posted complaint.
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          M
          mayank@#@001
          from Bhopal, Madhya Pradesh
          Apr 15, 2024
          Apr 15, 2024
          This thread was updated on Apr 15, 2024
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          Delivery regarding complaint of delivery boys rude behavious and denial to deliver

          Address:bhopal

          I'm deeply disappointed by the appalling behavior of your delivery personnel
          today. The delivery boy not only exhibited rudeness but also denied delivering my package without justification. Such unprofessionalism is intolerable. I demand immediate action against the responsible party and assurance of faster, reliable delivery in the future. My trust in your company's service has been shattered. Urgent measures are needed to restore...
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          S
          samarth124
          Apr 4, 2024
          Apr 4, 2024
          This thread was updated on Apr 4, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Address:Plot 5,sector 44 Gurgaon, Haryana - 122001

          I ordered my shipment via delhivery AWB - [protected] on 28th march and it reached the delivery facility of my city on 1 april. It has been over 3 days the tracking website shows the same location of the parcel and has not been yet out for delivery. The parcel is being delayed from past 2 days and we can't even contact the consumer care of the company.

          AWB - [protected]
          AWB 2 - [protected]
          Apr 5, 2024
          Complaint marked as Resolved 
          Delhivery customer support has been notified about the posted complaint.
          Apr 04, 2024
          Updated by samarth124
          The shipment location keeps changing. 2 days ago it shown that the shipment arrived facility on 1 april then on 3 april then 4 april
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            K
            kiranshine012
            from PUNE, Maharashtra
            Mar 30, 2024
            Apr 5, 2024
            This thread was updated on Apr 5, 2024
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            Delivery executive not receiving call

            Address:kahne pune

            Im calling a delivery executive from morning regarding my parcal.
            he is not receiving call, im not available after 5.30pm, if he have any issue he should receive a call and discussed the things.
            delivery executive is not having any type of sense....
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            Y
            Yesha Kotiyal
            Mar 26, 2024
            Apr 5, 2024
            This thread was updated on Apr 5, 2024
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            Delay in courier

            Hello Team,

            This compalin is regarding courier AWB no. #[protected]. The courier was dispatched from Bangalore on 9 March (Via express delivery)and till now it has not been delivered.

            I tried multiple times via IVR helpline to get a call but whenever I picked the call, the call was disconnected

            Kindly check and call back on mentioned number ASAP- [protected]...
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            M
            maddysiju
            from Chennai, Tamil Nadu
            Mar 16, 2024
            Apr 5, 2024
            This thread was updated on Apr 5, 2024
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            Product not delivered even after 10 days

            Hi, my product is in my nearest center and undelivered, they are say can't reach you, I got call from the courier and asked for the location but not delivered the item, Awb #[protected]
            Customer care number is IVR no real person is talking . Please expedite my parcel or give the address with full Google pmap location so that I can go and pick up the parcel,...
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            A
            Aung Si Bo
            Mar 11, 2024
            Mar 13, 2024
            This thread was updated on Mar 13, 2024
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Processing AWB number

            Address:1.Mumbai Delhi NCR, Plot 84, Sector 44, Gurgaon - 122 002

            I had ordered to deliver carton box (consumable) from Visakhapatnam to Roorkee since 1.3.2024, 3:30 pm through Delhivery Mobile App. Delivery Payment had been deducted from my UPI account ( please see attached photos for payment) but it has been shown processing AWB number (pending order) and i don't get any of contact, order confirmation or refund and resolving for my issue from Company side. So please kindly resolve my problem....
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