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Delhivery Complaints & Reviews

www.delhivery.com

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Updated: Dec 13, 2025

Complaints 3834

Resolved

520

Unresolved

3314

So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

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Delhivery reviews & complaints(3834)

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My package was supposed be be delivered today dated 13/12/2025, but yesterday dated 12/12/2025 I received a text message from delhivery that my package is out for delivery and will arrive by evening. I waited for the delivery but no one came. Then I received a message saying that my delivery date has been rescheduled for 13/12/2025 by me. I didn’t mind much and hoped they would deliver the next day. In the morning dated 13/12/2025 I called...

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Delivery was not attempted for above consignment. Message was sent on 26/11 that delivery executive is out for delivery. When contacted him, he said he has not carrying my parcel as he is catering for other area.
Again o 27/11, Message was sent that delivery executive is out for delivery. When contacted him, he said he has not carrying my parcel as he is catering for other area.

Today on 28/11. message received that...

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Address: Palarivattom, Ernakulam, Kerala

Order #[protected] attempted today was cancelled by your staff after he was rude and abusive on call since he was unable to find the exact floor in the building mentioned in the address. As a woman on the call I felt threatened by his language and tone since he used demeaning and inappropriate language. Please take action on the delivery person and let me know.
I’m available on call at [protected]...

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From 3 days the parcel is in 'transit' in this city. after two days 'out for delivery' the parcel is still not delivered. don't know they will deliver the parcel or not....

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Address: Delhivery Pvt. Limited Chailchowk

This complaint is regarding the extremely unprofessional and ill-mannered behaviour of the staff engaged in work at Delhivery Pvt. Ltd. Chailchowk. The staff has self-cancelled the order NYK[protected] despite repeated requests to deliver it at the address mentioned on the order. The staff never delivers the articles at the mentioned address despite repeated requests and complaints with the head of their office at Chailchowk.
Also,...

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Address: tamilnadu

Dear Sir/Madam,

This is to inform you that my parcel (AWB No: [protected]) booked through Delhivery Direct has not yet been delivered.

On[protected], the delivery driver called and mentioned that the courier would be delivered within 10 minutes, but the parcel was not received. The driver (Contact No: [protected]) did not respond properly when contacted again.

Further, on[protected], another...

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I had ordered two cotton Pants from Sadaa . The Client has send me the parcel vi Delhivery Courier Services. The Tracking Id is [protected].The delivery person had attempted the service on Friday which I was unable To Recieve.However the site now mentions It has been delivered I have Not Yet Recieved it.Infact there no call or confirmation from the delivery Guy....

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Address: gurgaon

Dear Delhivery Support Team,

I am writing to escalate an unresolved issue regarding a return shipment sent to your Gurgaon warehouse (Revenue Estate, Village Behrampur, Gurgaon, Haryana – 122004) via Delhivery, under AWB#[protected]. The shipment status reflects as "delivered" on 29th September 2025.

Despite multiple follow-ups over the past month, I have not received any proof of delivery or location tracking...

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Dear Delhivery Customer Support Team,

I am writing to request your urgent assistance in verifying and correcting the tracking details for my Amazon return shipment, as Amazon has been unable to process my refund due to a discrepancy in your tracking record.

Details of the Shipment:

Order ID:[protected]LG Air Conditioner)

Return LRN / Tracking ID:[protected]
br...

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Address: Plot 5, Sector 44 Gurugram Gurgaon District Haryana India 122002

I am Vijay pal .I ordered Longway Super Dlx 750 Watt Juicer Mixer Grinder with 4 Jars for Grinding, Mixing, Juicing with Powerful Motor | 2 Years Warranty | (White & Blue, 4 Jars) order number -Order Number:[protected] Invoice Number: MKT[protected]
Order Date: 14.10.2025 Invoice Details: HR-DEL[protected]
Invoice Date : 16.10.2025. I had placed a prepaid order. But while delivering to my house your delivery agent...

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Address: meerut

AWB Number:[protected]
Order Value: ₹9, 000 (Treadmill)
Expected Delivery Date: 21st October 2025

I’ve been facing unacceptable delays with Delhivery’s service once again. My package was supposed to be delivered on 21st October, but it has been stuck in “Out for Delivery” status every single day since then.

Each day the tracking page shows “Network connection delayed” and marks...

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I ordered the Portronics Multicolor LCD Writing Pad on 6th October using my company reward points. The order was automatically canceled on 13th October without any reason.

AWB number: [protected]

After the cancellation, the reward points were not returned to my company portal. This is unacceptable. I need this issue fixed immediately and my reward points restored without any delay....

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Address: HJG9+R93 Delhivery Couriers, Gonda Rd, Nawagarhi, Bakshi Pura, Bahraich, Uttar Pradesh 271801

My last two courier experiences were very bad from delhivery on the day of delivery they didn't deliver I have to visit their courier office to collect my order. Now one more item has to be delivered by your courier but they didn't able to deliver it yet although my item has already arrived in my city two days ago yet they didn't delivered it yet tracking showing out for delivery from last two days I also contacted them from my side but they...

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Address: Delhi

I am messaging from Delhi. One of our parcel has reached destination i.e., Chingavanam (Kerala) on 10.10.2025, but still not delivered. Delhivery courier LRN No.[protected]. There was a slight mistake in pincode, the correct Pincode is 686531. Our attempt to call in Phone No.[protected] & [protected] failed. Please deliver the parcel urgently. Thanks...

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Hello Team,

I have dispatched the order with awb : [protected] on 22 september, 2025. The order was delivered on 24th september, 2025 to the customer. COD amount was RS.6500…. Its been more than 21 days i have not received any cod remittance from you team … Can you please tell me why??? Is this your service???

I am constantly calling all team members

Manas ( ‪+91 89627 36365‬) ———-...

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This morning I received a parcel delivered by Delhivery, and I must say the experience was extremely disappointing and unprofessional.

I had placed an order (COD) for a skirt and top set from a new website. When the parcel arrived, my father told the delivery person that we would need to check the package before making the payment. The delivery agent agreed, and I carefully slit open the package without removing any tags or...

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I have purchased seeds from Hyderabad based company and the material has already been dispatched and I am getting message "Your order Foragen HYD - 6497 from Foragen Seeds Private Limited (AWB:[protected] is out for delivery and will arrive today". This message I am receiving for last three days but no delivery made till now. Yesterday evening also I have informed and one ticket no. created but neither any progress nor any information....

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I had ordered the parcel from Surat, Gujarat to Ahmedabad, Gujarat.

Order Date 13th sept, Delivery Date 17th sept.

We are on 23rd sept and there is no confirmation on the delivery, aslo there is no response or support for delhivery. I have called their lame ass IVR many time but all they say is there is a ticket and someone would get back.

They force to download the Delhivery app and there is...

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Address: Chennai, Tamil Nadu

I have ordered a package through Filmy Dice on 9 September and logistics partner is given to Delhivery. The package was reached the final delhivery facility in Chennai on 14 September. From the past 5 days, the Delhivery Team in Chennai is not at all taking responsibility to deliver my package till today (19 September). Instead, they are changing the status of the delivery to and fro for just the name sake. I request you to look into this...

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I have received a package from Bombay Trooper through Delhivery carrier vide AWB No. [protected] and Order No. 42316487 dated 24.08.2025. However, i did not like the product and i applied for return of the product and the tracking number is [protected]. Thereafter, daily i received the messages from Delhivery Limited that someone is coming to pick the product but for many days like 5-6 days no body came to pick the product and when...

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