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Delhivery Complaints & Reviews

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Updated: Jun 6, 2025
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Delhivery reviews & complaints(3799)

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V
Vivuviju
Jun 6, 2025
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Parcel not delivered even after 12 days

Address: Greater Thane, Mumbai City, Maharashtra

AWB[protected]
Consignment booked from Bangalore on 25/5/25
To be Delivered in Mumbai in 5-6 working days
Content: Clothes and personal items
Portal Showing reached Thane Hub on 28/5
Everyday changes delivery slot to next day
Have sent several Emails got same response we " we have escalated the matter your shipment will be connected at the earliest"...
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Samyak12345
May 28, 2025
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Delivery failed status without attempting delivery

The package was picked up from Gurgaon and has to be delivered to Greater Noida but first the shipment got late and now every day the order status is updated "out to delivery" in the morning and "order delivery failed" in the evening. There is no actual way to reach the delivery guy, and no one even comes to deliver.
My order either has been lost or stolen. Please look into this Delhivery.
The Shipment id is AWB[protected]....
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R
Rashmi G S
May 9, 2025
May 15, 2025
This thread was updated on May 15, 2025
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pickup of return item cancelled - tracking id: 14931212094050

I placed an order for the resonate WIfi UPS through amazon and the bridge cable was missing so amazon helped raise a return request on 5th May. The pick up does not show up on the amazon app as it shows as "Will be scheduled by carrier" which is Delhivery.
The item was supposed to be picked within 3 days as per amazon but nobody did until yesterday so I called amazon and they placed another request to pick up the item and asked me...
+2 photos
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Pashmina Lakhanpal
from Noida, Uttar Pradesh
May 1, 2025
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complaint against delhivery courier non-delivery, wrong address shared, and safety risk

I am filing this complaint against Delhivery Courier Services for failing to deliver my package, which arrived at their facility on 22nd April at 1:33 PM. It has now been 10 days, and there has been no update or movement in the tracking status.

I tried reaching out to their customer support team multiple times, and only managed to speak to someone once after several failed attempts. Instead of resolving the issue, I was told...
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A
Apss678943.
Apr 19, 2025
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No update of my order

I placed an order on FreeUp and it was picked up by Delhivery under AWB number [protected]. Since the pickup, there have been no further tracking updates, and I haven’t received any response from either Delhivery or FreeUp customer support. I would like to know the current status of my parcel and when I can expect the delivery....
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J
JUSTICE JUNCTION
Apr 18, 2025
Apr 18, 2025
This thread was updated on Apr 18, 2025
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Complaint regarding undelivered package marked as delivered

Address: Customer Relation Officer, Delhivery Limited, Plot 5, Sector 44, Gurugram, Haryana – 122002.

Dear Sir/Madam,
My name is George Issac. I am writing to report an issue concerning my recent shipment with your company. The package associated with the tracking number AWB[protected] was marked as delivered on 15.04.25. However, I have not received the package at my address.
Details of the Shipment:
Tracking Number:
Order ID: AWB[protected]
Expected Delivery Date: 17.04.2025
Delivery Address:...
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Moideen Isham
from Mangalore, Karnataka
Apr 17, 2025
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misdelivery and handling failure of shipment

This complaint is being filed against Delhivery Company the misdelivery, mishandling, and negligence in the delivery of my shipment. Despite multiple follow-ups, the shipment has not been delivered as per the agreed terms and conditions, and the company has not provided adequate compensation for the damages and losses incurred.

Complaint Details:

• Tracking Number:[protected]
• Shipment Date:...
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T
tokidtoys
Apr 5, 2025
Apr 5, 2025
This thread was updated on Apr 5, 2025
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urgent complaint against delhivery courier for undue delay and non-communication

Subject: Urgent Complaint Against Delhivery Courier for Undue Delay and Non-Communication

To: Indian Consumer Forum

Respected Sir/Madam,

I am writing to lodge a formal complaint against Delhivery Courier Services for undue delay, lack of communication, and unprofessional handling of my shipment.

I had booked a shipment from Ahmedabad to Bangalore on March 30th, 2025, through Delhivery....
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Dear Consumer Complaints Team,
I am filing this complaint against Delhivery for their failure to deliver my shipment containing medicines for my grandfather and their complete lack of response to my queries.
Complaint Details:
Courier Company: Delhivery
Tracking Number: AWB[protected]
Expected Delivery Date: 24th March 2025
Current Status: "Out for Delivery" for the past 5 days, but never...
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Shiprocket, the platform managing my shipment, has contacted me on the updated mobile number that I provided in multiple reattempt requests. However, Delhivery, which is the actual courier handling the delivery, is not even visiting the delivery location or calling me on the updated number. Instead, the delivery agent is simply marking the attempts as 'failed - customer unreachable.'

Despite my repeated efforts to...
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A
ayushi0000
from Indore, Madhya Pradesh
Mar 15, 2025
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They have taken the machine from LG and have not delivered it in 15 days. When you call to check shipment status they just say your number is not registered. The package shows out of delivery but the guy marked it as I am unable to pick it up. He might have kept it for his own use. Pathetic poor scam experience
Delhivery customer support has been notified about the posted complaint.
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    B
    Barleen kaur
    Mar 15, 2025
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    Exception in shipment

    My order - omoojee guardian bell
    Tracking number[protected]

    I ordered it and prepaid on 5th march and it was already out and now its showing exception While The amazon says dispatched and delhivery says the order is canceled and not picked. Please provide me updates on it. I ordered this for my biker bsf.
    Please contact or gmail...
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    R
    Roku2503
    from Pune, Maharashtra
    Feb 12, 2025
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    Delivery agents extorting money

    I have ordered various products from Furlover website for my pets.
    The delivery agency was Delhivery for the same.

    The AWB number is - [protected]
    The LR number is[protected]

    The delivery agent primarily was very rude and said that we need to pay him 500 Rs in order to get the delivery. The shipment was prepaid and complete payment was done to the Furlover website.
    It is kindly requested...
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    G
    GTTech
    Feb 10, 2025
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    Hello Team,

    I ordered a plant from HAPPY EXPRESS, but their shipping partner is not delivering the product to my home. They marked the product as delivered without confirming with me and refused to come to my location. Furthermore, the seller has not provided me with any resolution. I found
    Delhivery customer support has been notified about the posted complaint.
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      M
      mishmish07
      Jan 12, 2025
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      This company is full of frauds, my 2 COD orders were delivered and yet they have marked it undelivered. There is no customer service no. or support or reply on emails from there end. They are cheating the customers on daily basis. AWB No. [protected], [protected]
      Delhivery customer support has been notified about the posted complaint.
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        P
        Priyanshi Mansata
        Dec 27, 2024
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        complaint against delhivery for unacceptable delay in shipment

        I am filing this complaint against Delhivery for an unreasonable delay in delivering my shipment (Tracking ID:[protected]. The promised delivery date was December 17, 2024, but even after 15+ days, the shipment remains undelivered.

        I have raised multiple tickets with Delhivery, but each time I am given the same generic response to "wait 48-72 hours" with no resolution or clarity about the status of my shipment. The delivery...
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        Ij@#18
        Dec 20, 2024
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        Not delivering my order on time

        I have placed and order with foxtale on 11th December and it was supposed to be delivered on 14th December the delivery agent from “Delhivery” called me and said that he will deliver order through someone else. He hasn’t even delivered the order as well as there’s no update regarding the same and Added fake remark that I was not available...
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        R
        Rakesh Kumar
        Dec 19, 2024
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        Package no delivered

        Address: Bangalore

        I requested pickup and drop off from Delhivery on 12th December for intracity delivery. They have received the package at their facility center on 12th December itself but it is still not out for delivery. I raised the ticket for the delayed delivery but did not get the satisfactory response. Now, I am also not able to send the message to enquire about the status.

        AWB No:[protected]
        Ticket ID - J[protected]...
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        T
        TirPri
        Dec 18, 2024
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        delayed shipment in goa

        Delhivery picked up two shipments for Goa on the same day.

        It has delivered to this address many times before. Even so, I made the address more specific on 15th.

        One was delivered on 16th of December. Waybill:[protected]

        The other has still not been delivered and says it will be delivered on the 21st. WBN:[protected]

        Delhivery has ZERO recourse. They change/advance the date...
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        A
        ajaypozhikavu
        from Kollam, Kerala
        Dec 14, 2024
        Dec 16, 2024
        This thread was updated on Dec 16, 2024
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        Delay in shipment of order

        My package with AWB {[protected] }
        Is hold on greater thane for 5 days. The delivery date is 15 th. But till now it's didn't even moved a bit. Why always making us in trouble. I needed that urgently. They don't even have customer care number that humen talk., pre recorded voice response only. The shipment is on greater thane for 5 days and tomorrow 15th dec 2024 is the delivery date. Even though that's not moved from the origin...
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