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Delhivery Complaints & Reviews

www.delhivery.com

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Updated: Nov 25, 2025

Complaints 3820

Resolved

518

Unresolved

3302

So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

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Delhivery reviews & complaints(3820)

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Address: Palarivattom, Ernakulam, Kerala

Order #[protected] attempted today was cancelled by your staff after he was rude and abusive on call since he was unable to find the exact floor in the building mentioned in the address. As a woman on the call I felt threatened by his language and tone since he used demeaning and inappropriate language. Please take action on the delivery person and let me know.
I’m available on call at [protected]...

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Address: Delhivery Pvt. Limited Chailchowk

This complaint is regarding the extremely unprofessional and ill-mannered behaviour of the staff engaged in work at Delhivery Pvt. Ltd. Chailchowk. The staff has self-cancelled the order NYK[protected] despite repeated requests to deliver it at the address mentioned on the order. The staff never delivers the articles at the mentioned address despite repeated requests and complaints with the head of their office at Chailchowk.
Also,...

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I had ordered two cotton Pants from Sadaa . The Client has send me the parcel vi Delhivery Courier Services. The Tracking Id is [protected].The delivery person had attempted the service on Friday which I was unable To Recieve.However the site now mentions It has been delivered I have Not Yet Recieved it.Infact there no call or confirmation from the delivery Guy....

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Address: Delhi

I am messaging from Delhi. One of our parcel has reached destination i.e., Chingavanam (Kerala) on 10.10.2025, but still not delivered. Delhivery courier LRN No.[protected]. There was a slight mistake in pincode, the correct Pincode is 686531. Our attempt to call in Phone No.[protected] & [protected] failed. Please deliver the parcel urgently. Thanks...

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Hello Team,

I have dispatched the order with awb : [protected] on 22 september, 2025. The order was delivered on 24th september, 2025 to the customer. COD amount was RS.6500…. Its been more than 21 days i have not received any cod remittance from you team … Can you please tell me why??? Is this your service???

I am constantly calling all team members

Manas ( ‪+91 89627 36365‬) ———-...

+1 photos

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I had ordered the parcel from Surat, Gujarat to Ahmedabad, Gujarat.

Order Date 13th sept, Delivery Date 17th sept.

We are on 23rd sept and there is no confirmation on the delivery, aslo there is no response or support for delhivery. I have called their lame ass IVR many time but all they say is there is a ticket and someone would get back.

They force to download the Delhivery app and there is...

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Address: Chennai, Tamil Nadu

I have ordered a package through Filmy Dice on 9 September and logistics partner is given to Delhivery. The package was reached the final delhivery facility in Chennai on 14 September. From the past 5 days, the Delhivery Team in Chennai is not at all taking responsibility to deliver my package till today (19 September). Instead, they are changing the status of the delivery to and fro for just the name sake. I request you to look into this...

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I have received a package from Bombay Trooper through Delhivery carrier vide AWB No. [protected] and Order No. 42316487 dated 24.08.2025. However, i did not like the product and i applied for return of the product and the tracking number is [protected]. Thereafter, daily i received the messages from Delhivery Limited that someone is coming to pick the product but for many days like 5-6 days no body came to pick the product and when...

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I ordered a parcel from Theater Apparel order #349179 which was delivered to the wrong location on 28th august and is now lost...

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Profile
Full Name
Christo Martin
Phone Number
XXXXXX7526
Email ID
christom...[protected]@gmail.com

LENOVO SURFACE
Lenovo LOQ 13th Gen, 39.62cms

AWB.# [protected]

B2B Box
My Queries
Request ID : J[protected]
AWB. #[protected]
My package is delayed
The package keeps getting delayed
Delhivery -
Delhiverybr...

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Address: Bengaluru

Website: www.delhivery.com

We have booked a consignment through Moveabox on 27/05/25 ( Consignment No. AWB# [protected]. Sequence of this consignment are as follows:

1. Consignment booked on 27/05/25 from Bengaluru to Noida
2.No message/calls received from v]courier agency
3.Started communication by us but said that the subject consignment was back to Bengaluru.
4.While tracking, it was always shown as will be delivered by today/tomorrow...

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I am filing this complaint against Delhivery Courier Services for failing to deliver a package booked via their Express Delivery service, and for causing unnecessary mental stress, false promises, and repeated delays.
Shipment Details:
Origin: Nashik, Maharashtra
Destination: Delhi
AWB Number: ******6045
Booking Date: 12th July 2025
Scheduled Pickup Date: 13th July 2025
Actual Pickup Date:...

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As i have placed my order on 11th july for delivery my clothes and personal items from Gurgaon to Bangalore as per express delivery it should delivered by 15th july 2025. and it was showing same day pickup but pickup done two days late by 13th july 2025 and now i should get delivery by 16th july 2025. but still there is no updates and now in their app it is showing package will be delivered by 19th july 2025. they charged for express delivery...

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Seller Sent me a fake/Damaged product which is delivered by logistic partner "Delhivery".

I had made COD payment of Rs9500 to Delhivery QR.

Please Stop my payment getting settled with seller....

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Dear Delhivery Team,

I am writing to raise a serious concern regarding my parcel with AWB #[protected]. According to your tracking system, the shipment is marked as "In-Transit" with a note that the delivery executive was unable to reach me in Jalandhar. However, my delivery address is clearly mentioned as:

Quarter No. 488/D, Type 2,
Rail Coach Factory,
Kapurthala

Despite...

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I am writing to escalate an issue regarding my shipment that was scheduled for delivery on 28th June 2025. It has now been over 10 days, and the parcel has still not been delivered to my address.

The tracking status continues to show "delivery area is restricted, " which is incorrect — there is no restriction in my area. Moreover, the delivery agent has neither contacted me for address clarification nor attempted...

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Awb [protected] it is clear that you have policy not to listen to customers.
Your delivery agents put fake remarks
5 days is post delivery is new rule. System didnot allow creating ticket from order page. Customer repeatedly states she didnot receive it. Remark is fake your pod image looks fake. Pl have more robust delhivery proof - either based on otp or have customer write his/her name with signature on aper sheet like...

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Address: Krishna Kumar Nirala , 709 B Ghitorni Maruti Chowk , New Delhi 110030

I have placed the order of LLPCM13 Cordless from Reward big Loyalty Solutions PR (AWB [protected]).
In this regard, the above items not yet received till date, but one msg is received delivered.
Did you not understand that it is appropriate to take the OTP confirmation from the customer?
If you have received an OTP, from which mobile number did you receive it and when?
To whom did you hand over the items? Please...

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Delivery not done but marked as delivered. receiever found the delivery guy and he told that the item has been delivered to wrong person. then he refused to help them get it and started being rude. his pictures were captured and shared with delhivery on ticket id J[protected]. But delhivery has not taken any action. we keep getting an automated response saying that we are looking into it. There is no escalation even for a serious case...

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Address: Greater Thane, Mumbai City, Maharashtra

AWB[protected]
Consignment booked from Bangalore on 25/5/25
To be Delivered in Mumbai in 5-6 working days
Content: Clothes and personal items
Portal Showing reached Thane Hub on 28/5
Everyday changes delivery slot to next day
Have sent several Emails got same response we " we have escalated the matter your shipment will be connected at the earliest"...

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