Claimed

Aramex Couriers Complaints & Reviews

1
Updated: Jul 22, 2025
Complaints 940
Resolved
126
Unresolved
814
Contacts

File a complaint to Aramex Couriers

Having problems with Aramex Couriers?

File a complaint and get it resolved by Aramex Couriers customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Aramex Couriers reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SANKAR PRASAD MISHRA
from Powai, Maharashtra
Oct 17, 2020
Report
Copy

Address: Plot no-1278, lane-13, mallick complex, Jagamara

After so many times follow up and given yhe proper KYC documents. Stil now they are not delevering my consignment. The main intention of them is to keep my good at their house. Unnecessery they are showing loo falls to avoid the delevery. Plz consider my matter and do the needful ASAP.
Aramex Couriers customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bivv
    Oct 12, 2020
    Report
    Copy

    All of my documents is of my home adress and the delivery address is of, where im staying temporarily.
    Despite sending my votercard it gets rejected everytime.
    What should i do now
    Aramex Couriers customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lokeshchoudhary2011
      Oct 9, 2020
      Resolved
      Report
      Copy
      Resolved

      Address: 56/33 Rajat lath mansarovar Jaipur Rajasthan 302020

      Dear sir/madam,

      Hi, I am not getting my product after trying so many times to complete my KYC documentation. And I also wrote so many mail to your department for the same and I also tried to contact on your helpline number but I am unable to connect with you. My courier number is [protected]. I requested to your company on mails to share a activated link again to complete my KYC again so that I can do the needful for the same.
      +4 photos
      Oct 17, 2020
      Complaint marked as Resolved 
      Aramex Couriers customer support has been notified about the posted complaint.
      Hello Sar I am Vishal Chhetri all of my documents is my home aderess and tha delivery address is where in staying temporarily army duty pls what should I do nou
      Helpful
      1 other people found this review helpful
      1 found this helpful
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ajay dayma
        Sep 25, 2020
        Report
        Copy

        I upload my all kyc documents but every time they get rejected. What should i do?
        Aramex Couriers customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Ninesh Pillai
          Sep 1, 2020
          Report
          Copy

          Sir, I ordered a shoe for my Son Rohin Pillai from Nike.com vide Order no. - G[protected]. Aramax informed to upload KYC docs with address proof. I uploaded 3 tmes (Aadhaar /Passport/PAN of my son + Address proof in Government Letter, as we recently shifted. But Aramax continues to reject. My consignment is stuck. My email - [protected]@yahoo.co.in, Mob -[protected]. Resident - India. Please Help
          Aramex Couriers customer support has been notified about the posted complaint.
          KYC Document submit please conform & docket no. [protected]

          kyc address not matching delivery address - Comment #3748243 - Image #0
          kyc address not matching delivery address - Comment #3748243 - Image #1
          kyc address not matching delivery address - Comment #3748243 - Image #2
          kyc address not matching delivery address - Comment #3748243 - Image #3
          kyc address not matching delivery address - Comment #3748243 - Image #4
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Venkateswaran CV
            Aug 25, 2020
            Report
            Copy

            This is to bring to tour notice that i have booked courier to chennai dated 13th july from deira mail room pertaining to awb number [protected].. The courier has not been still delivered. My father in chennai has received a message on july 30th as the parcel was in bangalore and mentioning the he will receive by tom and until now the news about the parcel is lost.. I am getting a bad experience from aramex and very upset with the service levels provided by aramex for delivering a small shipment. Kindly share me the regional in charge contact number and i would like to escalate the case to your higher management.
            Venkat
            [protected]
            Aramex Couriers customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Asif Karimulla
              Aug 12, 2020
              Report
              Copy

              Address: Bangalore Aramex office JP Nagar

              Hi team,
              I have sent back the courier as it was charged excess to me, or it may be duplicate charges which aramex is asking for at the time of delivery.
              I purchased puddle lamps and paid for item cost and dhl or air courier which was more than the item cost while check out. Subsequently i made the payments and it was sent to via aramex after providing the required documents for clearance.
              I received sms from aramex to pay the charges again, which i do not understand.
              I have submitted the complaint. Blr/0820/1302.
              I got to know it is still in blr aramex facility, could you please help this items get delivered to my mentioned address.
              Regards,
              Asif
              Aramex Couriers customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                GVL Retail
                Aug 11, 2020
                Report
                Copy

                We sent amazon fba shipment for dubai on march 2020, till then we keep on requesting for the status of our shipment. After beating the bush for 5 months, your territory manager mr. Srikantha neelapalaya declared it was lost in transit. And promised us to remittance amount for the invoice value. After dragging the issue for one more month and after our repeated attempts to contact him, he told the remittance will not be claimed and they will provide only $100 that too if we continue the business with aramex.

                Now tell me who will do business with such ignorant, reckless, nonsupportive services like aramex after the bitter experiences. You are incapable to deliver our sample first shipment, how can you handle our highly valued and high volume shipments. What on earth any # will do business with you after knowing your incompetence. The management team mr. Junaid bagdadi, mr. Jiju george, mr. Punit shukla, mrs. Anuradha iyer not at all responding to my emails. I doubt these people even know the meaning of "good gesture" to win the business back
                +2 photos
                Aramex Couriers customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  INCREDIBLE TREND!
                  Aug 6, 2020
                  Report
                  Copy

                  Always lie harass
                  Del/0820/1798
                  Tracking number: [protected]
                  Aramex Couriers customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    F
                    Firstcity Logistics LLP
                    Aug 4, 2020
                    Report
                    Copy

                    Dear sir/madam,

                    Please find the tracking no.[protected]. Kindly arrange to delivered the same to us on priority. Attached is the government id for your reference.

                    Thanks & regards
                    Aramex Couriers customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ruth Guezelar
                      Aug 4, 2020
                      Report
                      Copy

                      Website: Aramex

                      After filling up the kyc i get a message saying -"aramex.com did not encrypt this message”
                      Also i haven’t got my aramex tracking number
                      Please look through
                      Thank you
                      Aramex Couriers customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Veena Dahotre
                        Aug 1, 2020
                        Report
                        Copy

                        sms and email not received for tracking order

                        July 30, 2020 - i placed an order on nike.com (India).

                        August 1, 2020 - i received a call from amarex to upload my kyc
                        Documents on the link provided on email and sms.

                        Issue - i haven't received the link on sms or email either.
                        Also, i just have the order number (G[protected]) and have no
                        Tracking number. Neither the nike website has updated my order
                        Status.

                        In...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        D
                        Dalmo Lopes
                        Jul 30, 2020
                        Report
                        Copy

                        Address: spain

                        Respectful greetings!
                        Dear Sirs, I am Dalmo Lopes, Angolan resident in Benguela, I have been an Aramex customer for over 3 years and used your services normally, but unfortunately this year I used it again but I am in a situation of very sorry, on 06/16/2020, i received an order valued at 700 euros with shipnamber [protected] by the ShipandShop service from Aramex Spain with address of the LAD 1241 account, to be sent to Angola, but so far I have no answer. I have been contacting the support number of the origin (+[protected] since the day they confirmed that they received it and what they have told me and that due to some restrictions they had delays, but that it would already be sent, sometimes I also called contact from Angola and they said the same thing, even before yesterday I called Spain again and they told me that next week I would be here in Angola, I was indignant and saddened by the situation today when accessing my account to check the status of my received package and I noticed that it was removed from my account as if I had received nothing, but without any notice or notification by email. At this moment I do not know what to do will be you as representatives, I very much ask for your support in this situation. Grateful for the attention!
                        +2 photos
                        Aramex Couriers customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kabyeek Medhi
                          Jul 30, 2020
                          Report
                          Copy

                          I ordered a controller from scuf gaming 2 months ago it says it has been shipped.I used my name instead of my Father's so the problem arised.my kyc gets rejected everytime i submitted.it says iec and gstin required although i chose individual instead of company .
                          Aramex Couriers customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Karan Saharan
                            Jul 27, 2020
                            Report
                            Copy

                            Address: Bathinda, punjab

                            Hi,
                            I already paid around $120 for shipping via aramex, now they are charging custom duty for 7392 inr.
                            The bill clearly shows that its cost around $96, how can you change such a duty... More than 100%.

                            Awb is [protected]

                            Thanks
                            +1 photos
                            Aramex Couriers customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Konnni
                              Jul 26, 2020
                              Report
                              Copy

                              They don't provide any solutions. Two of my shipments are stuck with them in india. Both from usa but due to technical issues in kyc like consignee name and delivery address they are not sending the products i paid for.
                              Aramex Couriers customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rujita Mulik
                                Jul 22, 2020
                                Report
                                Copy

                                I'm constantly giving the kyc documents but it's rejecting and even after uploading it shows that kyc is done and still parcel isn't going forward.
                                Kindly let me know what to do
                                +1 photos
                                Aramex Couriers customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rujita Mulik
                                  Jul 21, 2020
                                  Report
                                  Copy

                                  Address: IHerb , US

                                  I have purchased product from iherb and they asked me to do kyc but i'm not getting where to do upload the kyc documents
                                  Aramex Couriers customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    KAUSTAV K BOSE
                                    from Bengaluru, Karnataka
                                    Jul 20, 2020
                                    Report
                                    Copy

                                    According to the latest customs regulation, individuals who have purchased any item need to just provide their Proof of Identity as KYC and do not need to provide any proof of address. The identity is then verified upon delivery by the delivery individual to match the Proof of Identity document. But Aramex keeps rejecting both my Aadhar and PAN card as KYC and I keep getting asked to resubmit.
                                    This is a pathetic, shameless, oblivious company with no understanding of procedure or Indian Laws and Regulations. It is also saddening that Amazon depends on such useless courier companies for their deliveries.\
                                    This company should be blacklisted by all e-commerce giants immediately, it does not deserve their service
                                    +1 photos
                                    Aramex Couriers customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      shivam0001
                                      Jul 19, 2020
                                      Report
                                      Copy

                                      Address: house no-16/3, near BSM college, 247667

                                      Hii m himanshu kasyap, my order no is[protected]. I have attached here my id. So please check and provide me my parcel asap.

                                      Thanks and regards
                                      Himanshu kashyap (Shivam)
                                      Mob no-[protected],
                                      [protected]...
                                      Aramex Couriers customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit