Aramex Couriers Complaints & Reviews

Hello,

I have ordered an item in amazon and they sent it via aramex couriers. The most irresponsible courier server i have ever seen. They failed to deliver me the product even after two delivery attempts for no reason.

The delivery guy didn't call me at all and when i called aramex to find out whats happening - the just told they will escalate the issue. When i asked for contact number for delivery guy, they...

Hi,
I ordered 2 watches from amazon us. It's been shipped through aramex courier. I received a link from aramex to upload my kyc documents in order to clear the customs. But the links are not working. It says "object moved to here".
I tried creating a account to upload the document. But couldn't find the page or form to upload the document. Can anyone help me out here please?...

This product is not the same product I had ordered. So I want to return it as soon as possible and please give my money back. My AWB No is - Aramex AWB No. - [protected] and Ref ID is - 1583/1582. And my payable amount is Rs. 419. I Had not get the right product so i want to get my cash back. So sir / madam kindly accept it .So I will be ever grateful to you.
Regrads......

Courier name/post: aramex

Despatch date: 06/10/2017

Airway bill no./reference no.: [protected]

The delivery person ([protected]) has refused to deliver the parcel from hdfc bank citing the reason that their services are not available in my address. However the sms mentions that the door was locked which is entirely false. Today i got all call from aramex [protected]. The issue has also been...

Hi,

Myself dipti panday having my mobile no. [protected]

I did an online shopping for a sky blue selfie kurti

I got the parcel, when i opened it i got one joint pieces of cheap clothes red and blue color and one is very bad kurti

When i tried to contact them, their number is showing not reachable.
I have given 744.86 rupees to the courier guy (Aramex). It was cash on delivery....

Hi,

I ordered a tripod head on amazon us. It's been shipped through aramex courier. I received a link from aramex 3 times to upload my kyc documents in order to clear the customs. But the links are not working. It says "object moved to here".
I tried creating a account to upload the document. But couldn't find the page or form to upload the document. Can anyone help me out here please?...

Hi, i ordered a fog machine form china & is shipped by aramex, i received a massage saying upload your kyc details, i received it twice but was not aware it gets expired within 30 min, now the link does not work & i have not received that msg again for last 24 hours. There is no link to upload kyc document on their website. I filled "request for custom clearance" details on aramex website but no link appears for uploading kyc details. Please...

My order under tracking no. [protected] from amazon is rejected due to non clearance of customs. I have insistently been trying to upload my kyc documents images in the aramex link provided in my mail without any success. The link just halts after some time on submission and the next page i see of the expired link and error traces. I also followed the link ‘request custom clearance-aramex’ and filled the mandatory slabs, yet i haven’t...

Have received package your company courier by aramex. Order no. Is 22902 and name khushboo kaushik address-khushboo fancy store near panwar sir well old gianni bikaner rj 334001 in bikaner. I order one piece red kurti.. But krti is not available in package.. Pls return this item.. Pls give your contact number.. Shipment details is srtaccount 10226 keyur patel 69 sohem. Yogi choke surat 395010...

Hello sir,

Well your customer care representative already told that it is in custom

My concern is regarding awb [protected]

Why didn’t you update the status on your website? That the item is in customs or arrived at customs in india?

You just keep the status last from the other country and not update here just because if you update the same people will start calling you!
Now...

I have received this no from armex// who i dont have any contact, but got message after i ordered for a curtain.. Which i didnt even know its a foregn assignment and i had to pay in dollars.. I had no way at all to contact. Except your message to the consignment no.. Now aramex keep on messaging with a link which is never active. This i just found from google and i m trying to find out.. Where should i do kyc and y,, all i ordered is a curtain...

I have placed an online order through a seller in china. It was shipped through hong kong and arrived in mumbai next day i. E 23rd september 2017, till now its still stuck in customs, my seller has attached the commercial invoice, i have mailed my adhar card on time but till now there has been no progress from their part. Customer care is rude and does not give right answers. Please help me out with these aramex people. I am suppose to receive...

Not only is the carrier 15 days late in delivery, but office in israel does not answer calls within 10 minutes, and there is no contact to let me know what's going on. This is a bad service bordering on irresponsible behavior.

I demand to know what's going on with the memento frame, and when will it be delivered.

Please contact me as soon as possible before i start legal proceedings:
[protected]...

I have ordered one mobile phone vide
Order #sg[protected] and it is not getting charged and not working, that phone received on 1600hrs on 09/oct 2017 and found not serviceable. Please return the unserviceable product and repay my money.
Thanking you.

For your perusal am attaching the order copy to you.

Order #sg[protected]
Thank you for your purchase!
Hi raghunath pk, we're getting...

I have placed an online order through a seller in china. It was shipped through hong kong and arrived in mumbai next day i. E 23rd september 2017, till now its still stuck in customs, my seller has attached the commercial invoice, i have mailed my adhar card on time but till now there has been no progress from their part. Customer care is rude and does not give right answers. Please help me out with these aramex people. I am suppose to receive...

Awb no.- [protected]

The shipment picked up on 22nd september from usa and aramex portal is not showing the current status of shipment since 28th sep. We called more than 100 times and spoke to number of executives of aramex. All are placing the standard response that our shipment is in mumbai under custom clearance whereas the shipment was booked for delhi so why shipment is lying in mumbai.

No one gives the...

Dear mr. Madhav / joseph,

Aramex awb# [protected].

Since 20th of september, i am following up with you to get the shipment cleared through aramex & have provided all the kyc documents on 22nd of september.

Kyc documents were not required if the shipment was to be cleared through our own cha.

Today, after 15 days of my constant emails & reminders (To which you have not bothered to...

My shipment number is [protected]. I've constantly been recieving messages which include a link to my kyc document which are essential to complete the shipment process. The sms link to my kyc document isn't working. I've been sent about 3-4 links and none of them are working. All have the same response.
Please respond to this message. I don't want any trouble with my shipment. Thanks....

Had placed a order through kraftly which was booked at surat on 14th september 2017 for delivery at destination shillong meghalaya - 793001.
However till date the delivery is pending and for the last two days that is 2nd oct & 3rd oct the status is updated in the morning at 11 am as out for delivery and sms sent to consignee however both days without any attempt for delivery the website is updated as attempt failed office closed /no...

Hello
# [protected]
I bought a crown from ali baba and my packet is in delhi airport since 11th september and now on 16th september 2017 it's still says that packet is with delhi customs clearance. When i called aramex they say customs is updating their electronic data systems.
Aramex is lieing on 14th september 2017 my shipment arrived from usa and cleared for customs the same day and was delivered too on 14th septemberbr...