Aramex Couriers Complaints & Reviews

I have courier to Rewari hariyana POD number [protected] 10days going Rewari is Receiving but still not delivered
very fake, bogus & Fraud both company Aramex or HomeShop18

i have lost my money also not refund product amount

Very poor service...customer care they are not providing any proper information...Even without contacting me they just keep updating consignee not available ..please never prefer Aramex Chennai.

This is the worst courier service provider! Takes a lot of time for delivery, never to use these people again . they are committing day light robbery with worst customer support . I hope they close down real fast and learn from others like GoJava, Delhivery

Dear sir/ ma’am
My tracking number is [protected]. I made a purchase from UK for £30 and paid delivery and customs worth 3000. And upon delivery and the person from DELHIVERY is asking for a cod payment of 3000. Why do I have to make this payment twice? And could you please provide me with a customs receipt for the same.

Dear Customer,

We deeply regret for inconvinence cause to you.

Request you to please send us an email on [protected]@aramex.com and concern team will revert you for same.

At Aramex, we are here to serve you.

Regards,

Mohammed Nadeem Shah
Customer Sevice Executive
Aramex India Pvt. Ltd., India Regional Office

Tel: +[protected] Extn :- 1948, Fax: +[protected]
www.aramex.com
http://twitter.com/aramex
www.shopandship.com

Dear Chithra, We’re so sorry that you had a less than satisfactory LimeRoad experience. Please feel free to write to us at [protected]@limeroad.com or call us on[protected]. Our working hours are 10am to 8pm, 7 days a week. We will make sure that you get the best resolution and your query gets resolved at the earliest.

How can i send my documents to aramex

This is ridiculous that there is no reply from Aramex. Please help me out from very same.

Hi please provide your airwaybill number to assist you

Aramex — I want to exchange the suit.

A suit that has been received by me that suit I want to exchange that particular suit.

Aramex — Not good quality products

Not found quality as per seen in image I want my money return which we brought from the fabliva, 11, shri kuber gi silk market, rohini new rambhav market, Gujarat Surat 359010 PH.no.[protected]. Plz return my money .

Dear Neekita Madam,

Thank your for your prompt response.

It is to inform you that the parcel (Shipment No.[protected]( Case Ref.AMD/0816/386(5) has been delivered on[protected] at my residence address through the aramex, Ahmedabad. The delivery boy Mr. Partik Gupta(Parthik Gupta, his Phone No. is [protected]) asked for the payment of custom duty of Rs.3385/- which was paid to him and as informed by him he will come to handover the receipt of the custom duty paid by me today i.e[protected].
I have asked him to give me valid receipt of custom duty paid and he informed that valid papers of payment of custom duty will be given to me. However, The delivery boy has handed over only the receipt on[protected] which is attached herewith.The address indicated in the so called receipt is of Registered Office at Andheri, Ghatkoar Link Road, Mumbai and does not carry the address of aramex Ahmedabad.

The boy who delivered the consignment was asked repeatedly by me to give the aramex Ahmedabad Office Address, phone number and email address . However, he has not provided the same to me except the paper attached herewith. I don't know what I call as a receipt or demand note.

In respect to the custom duty I would like to inform you that the two wrist watches have been sent by my daughter as gift to me and my son on the occasion of my birthday. The Proforma Invoice appended with the parcel also indicate the Reason for export as Gift, which is also being sent per attachment to you for your reference. The Terms of Trade indicated is as DDU: Delivery Duty Unpaid in the Invoice.

The receipt issued by the aramex, Ahmedabad office against the amount collected is as under:

Service type Additional Description Amount
[protected][protected][protected]--------
Duty Charges Duty Charges 3268.54
Broker Fees Broker Fees 100-00

The receipt issued by the aramex Ahmedabad does not indicate the Custom Duty DDR No./Octroi number.

Under the circumstances, I have doubt whether the custom duty is rightfully collected from me. If it is rightfully collected, it must be deposited with the Custom Department by the aramex, Ahmedabad and in such case there should be a mode of payment (by cheque/Draft/Challan/Online etc) by the aramex, Ahmedabad or its Competent Authority of aramex to the Custom Department and Custom Department must have acknowledged the same by issuing receipt. In such case I shall be provided the receipt of Custom Department. If the Custom Duty is wrongfully recovered by the aramex, Ahmedabad from me and not paid to the Custom Department by the aramex, Ahmedabad, kindly let me know as to how I can recover the same.

I am requesting you to kindly look into this matter and do the needful at the earliest. I shall be thankful to you receiving prompt response from you.

If this matter is not concerning to you, kindly transmit/forward to the right authority and let me know the same with their email address and officer concerned, so that I can contact them for the purpose.

Thanking you,
Yours faithfully,
Suresh Patel

It is to inform you that the parcel (Shipment No.[protected]( Case Ref.AMD/0816/386(5) has been delivered on[protected] at my residence address through the aramex, Ahmedabad. The delivery boy Mr. Partik Gupta(Parthik Gupta, his Phone No. is [protected]) asked for the payment of custom duty of Rs.3385/- which was paid to him and as informed by him he will come to handover the receipt of the custom duty paid by me today i.e[protected].
I have asked him to give me valid receipt of custom duty paid and he informed that valid papers of payment of custom duty will be given to me. However, The delivery boy has handed over only the receipt on[protected] which is attached herewith.The address indicated in the so called receipt is of Registered Office at Andheri, Ghatkoar Link Road, Mumbai and does not carry the address of aramex Ahmedabad.

The boy who delivered the consignment was asked repeatedly by me to give the aramex Ahmedabad Office Address, phone number and email address . However, he has not provided the same to me except the paper attached herewith. I don't know what I call as a receipt or demand note.

In respect to the custom duty I would like to inform you that the two wrist watches have been sent by my daughter as gift to me and my son on the occasion of my birthday. The Proforma Invoice appended with the parcel also indicate the Reason for export as Gift, which is also being sent per attachment to you for your reference. The Terms of Trade indicated is as DDU: Delivery Duty Unpaid in the Invoice.

The receipt issued by the aramex, Ahmedabad office against the amount collected is as under:

Service type Additional Description Amount
[protected][protected][protected]--------
Duty Charges Duty Charges 3268.54
Broker Fees Broker Fees 100-00

The receipt issued by the aramex Ahmedabad does not indicate the Custom Duty DDR No./Octroi number.

Under the circumstances, I have doubt whether the custom duty is rightfully collected from me. If it is rightfully collected, it must be deposited with the Custom Department by the aramex, Ahmedabad and in such case there should be a mode of payment (by cheque/Draft/Challan/Online etc) by the aramex, Ahmedabad or its Competent Authority of aramex to the Custom Department and Custom Department must have acknowledged the same by issuing receipt. In such case I shall be provided the receipt of Custom Department. If the Custom Duty is wrongfully recovered by the aramex, Ahmedabad from me and not paid to the Custom Department by the aramex, Ahmedabad, kindly let me know as to how I can recover the same.

I am requesting you to kindly look into this matter and do the needful at the earliest. I shall be thankful to you receiving prompt response from you.

If this matter is not concerning to you, kindly transmit/forward to the right authority and let me know the same with their email address and officer concerned, so that I can contact them for the purpose.

Thanking you,
Yours faithfully,
Suresh Patel

I have a courier from the USA worth 144.99$ and charged me 27USD for the shipping cost. Now they are asking me to pay 4000.Rs of customs duty and as I have checked in few sites it was listed as Rs.2034rs approx.

https://www.dutycalculator.com/new-import-duty-and-tax-calculation/saved_calcula...⇄

You can check it here as they are charging double the amount of customs from me and my shipping no is([protected]). What steps should I follow now to get my parcel with the original customs duty amount?

fake custom duty charges.

i have an issue regarding my shipment no:[protected]. They collected Rs459/ as custom duty at the time of delivery. When asked about the receipt, the delivery boy said he will send me the receipt later and also given me his senior manager contact number. They have not given me any receipt till now. The customer care of Aramex is of no use. Aramex is fraud service. i will never use it again.

fake custom duty charges.

i have an issue regarding my shipment no:[protected]. They collected Rs459/ as custom duty at the time of delivery. When asked about the receipt, the delivery boy said he will send me the receipt later and also given me his senior manager contact number. They have not given me any receipt till now. The customer care of Aramex is of no use. Aramex is fraud service. i will never use it again.

Yes.. They ATE my product too

Very unsatisfactory product

Aramex — Not desirable quality product

Unsatisfied with product which is navy blue with red salwar from fabliva 11kubergi silk market, rohini new, rambav market Gujarat . Surat. 395010. Product order no. [protected]. Plz return my money

Aramex — Urwashi Routela Goergette Black& Pink

Small holes everywhere

Aramex — Wrong delivery

I'd not order anythings but they send me a suit... So pls refund my money immediately..

Dear Tapesh Syawariya,

We apologize for any inconvenience caused. Please share your AWB number and contact details (Name, email ID and contact number) our customer care executive will revert to you.

Regards,
FedEx Express

Aramex Courier — Return courier not delivered

Return courier not deliver. since one month i am waiting for that. Aramex employee not giving good answer. And mr ganesh Badke spoke to me like i am not customer of aramex.

Aramex — Sony power bank

I m not satisfied with replace

Aramex — Product do not delevired

[protected] Sampa Ganguli 1 17/08/2015 Shipped To Customer 24/08/2015 [protected] Track Here Aramex

your service is good . But dress material quality is very bad.

no comment

I highly request to your side to take action against this courier ...and telling you that i have even recieved the message that's out for delivery but the workers failed to deliver the shipment and when i track again in that day it's written in the tracking page that's "nobody home/unable to contact" this is cheating

Aramex Couriers — Dress return

Dress design was not satisfied .colour was not upto the mark.