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Aramex Couriers Complaints & Reviews

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Updated: Mar 18, 2026
Complaints 972
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Aramex Couriers reviews & complaints page 40

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J
josiah
from Aizawl, Mizoram
Sep 13, 2016
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Address: 793001

Aramex service has really left me disappointed . I have had different unpleasent experiences in the past with the same service provider. In my resent experience, Aramex has not delievered my shipment for the last 8 days. The tracking record display the arrival of the product in the destination but inspite of the customer service support staff assurrance, the shipment is still not delilvered.

This is my third consecutive bitter experience with Aramex..
Aramex Couriers customer support has been notified about the posted complaint.
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    K
    Kripa Singh
    from Gurgaon, Haryana
    Sep 11, 2016
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    Address: Gurgaon, Haryana, 122002
    Website: www.aramex.com/express/track-results.aspx?q=aWQ9NDI5NTY4NzE3Jg%3d%3d-Rx6mK911vlQ%3d

    My Aramex shipment number [protected] was out for delivery on 10th Sept but i received a fake update that i was not available and my number was not available which is false. Such bad level of service has happened earlier as well with Aramex. These people do not even cross verify if the update is correct or not. Not one called me and no one rang my house bell. Now it is your prerogative to get it delivered today- 11/9- or before 10am / after 7pm on weekday. I hope you can do some work.
    Aramex Couriers customer support has been notified about the posted complaint.
    Sep 21, 2016
    Ravindra Tank's response
    Sir, I ordered aramex power bank from Saturday Sunday media internet. But when I received it.its condition is very poor...so I replace this. Ya returned my money. Ref#[protected]
    Sir, I ordered aramex power bank from Saturday Sunday media internet. But when I received it.its condition is very poor...so I replace this. Ya returned my money. Ref#[protected]
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      T
      TAHASEEN fayazahamed
      from Bengaluru, Karnataka
      Sep 3, 2016
      Resolved
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      Resolved

      Address: 42121497353

      Its fbric is different and palleow work is totaly not good as shown in the fig the fabric is not good when open the pallow its work chamki fell into the flore.Pallow work is so rough order no;[protected] ship[protected] discription-red and creem saree aramex trk [protected] ship to tahseen fayaz ahamed new classic electricals near bhoomika mart hospet karnataka
      Oct 27, 2016
      Complaint marked as Resolved 
      Aramex Couriers customer support has been notified about the posted complaint.
      Sep 03, 2016
      Updated by TAHASEEN fayazahamed
      I want to return the prodect bocause as show in the figure its different one the pallow is very low quality when its open all the chamki fell to flore. so please return this saree.ORDER -NO[protected] SHIP DATE[protected] AREMAX COD TRK-[protected] SHIP TO TAHSEEN FAYEDAZ AHAMED NEW CLASSIC ELECTRICALS COMPONDER LINE HOSPET BELLERY
      Verified Support
      Sep 26, 2016
      Aramex Couriers Customer Care's response
      Dear Customer,

      We deeply regret for inconvinence cause to you.

      Request you to please check with your shipper as this mistake is happened by your shipper.

      At Aramex, we are here to serve you.

      Regards,

      Mohammed Nadeem Shah
      Customer Sevice Executive
      Aramex India Pvt. Ltd., India Regional Office

      Tel: +[protected] Extn :- 1948, Fax: +[protected]
      www.aramex.com
      http://twitter.com/aramex
      www.shopandship.com
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        J
        jyoti redhu
        from Roorkee, Uttarakhand
        Sep 2, 2016
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        Address: Panipat, Haryana, 132103
        Website: ebey

        I can buy a cell phon online site of ebey i can receive my phone but phone jack is not working i can replace my phone i can return my phone for aramex couriers they can lost my phone i can belonge to midal class family they can provided very bed sarvises pleas solve my problam other wise i will take hard action throw a consumer cort u can solve this problam
        Aramex Couriers customer support has been notified about the posted complaint.
        Sep 02, 2016
        Updated by jyoti redhu
        sir pleas take action
        Sep 02, 2016
        Updated by jyoti redhu
        my phone name redmi not three this phone is very costly i can buy a phone rs.12000
        Sep 02, 2016
        Updated by jyoti redhu
        my phone no[protected]
        I have courier to Rewari hariyana POD number [protected] 10days going Rewari is Receiving but still not delivered
        very fake, bogus & Fraud both company Aramex or HomeShop18

        i have lost my money also not refund product amount
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          M
          Malathi13
          from Mumbai, Maharashtra
          Aug 16, 2016
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          Address: Bangalore, Karnataka, 560021

          I have order, aramex courier person called me @ 9 pm on Friday 12th . I informed him not at this time. Next day called to same no, reply other person will come. 2 days complaint registered and followed with aramex will be delivered . As on 16th not received worst service. If checked in tracking shipment status no one available at home. What a flase statement.
          Aramex Couriers customer support has been notified about the posted complaint.
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            B
            bansalnishant
            from Noida, Uttar Pradesh
            Aug 15, 2016
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            Address: New Delhi, Delhi, 110009
            Website: www.aramex.com

            Its been weeks my product has been delivered and still daily my phone is being flooded with aramex auto generated messages, i cant even block them, i called many times and i emailed many times, they stated its an auto responder sir

            But why you deal with technology when you dont know how to??

            I have manually also provided my id as asked by email from them on the condition that only then we will stop messaging as our system does works like that but you should be very well aware of the fact that these days its legally ban to spam some one, you must provide a link in your flash messages to opt out, stop harrasing people like that, i will make sure i will not but anything through this couried service this is a complete out of control company that does not have any control on their technology, i will make a police complaint if messages are not stopped.

            Nishant bansal
            My id
            Bansal. Nishant. [protected]@gmail.com
            Aramex Couriers customer support has been notified about the posted complaint.
            Aug 15, 2016
            Updated by bansalnishant
            Done emails again, still waiting for response ...
            Very poor service...customer care they are not providing any proper information...Even without contacting me they just keep updating consignee not available ..please never prefer Aramex Chennai.
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              D
              dharmendra123456789
              from Delhi, Delhi
              Aug 7, 2016
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              Address: Kotdwara, Uttarakhand, 246149

              Sir/ mam,
              i am from kotdwara uttarakhand pin code- 246149. my tracking no is [protected] i have bought a cell phone battry but the aramex courier in the kotdwar not fulfil their duty becaurse he have already other work than courier so my product show out of delivery 2 day later but we have not recd product.
              it second time with me. other courier services better than your services . it fulful their duty properly. i also send a complain to shopeclue regarding the delay of product. and your representative dont have to time call for pickup the order. i always to call them and ask about my product then he say to pic up other wise they have no manner to attedn the customer
              thankig full to you
              Aramex Couriers customer support has been notified about the posted complaint.
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                R
                rahulkarickom
                from Salem, Tamil Nadu
                Jul 26, 2016
                Resolved
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                Resolved

                Address: 641002
                Website: www.aramex.com/express/track-results.aspx?q=aWQ9NDE5NjY3NzM2Jg%3d%3d-09zrOCrB9cE%3d

                I have ordered a boot from "india times shopping" on 12th july (order no: [protected]) and unlucky the courier is aramex. till this time i didn't receive any update on the same. tracking info shows that, it is in transit. i called up aramex service care to inform this and they replied as - "product mistakenly moved to bangalore and it need some more time to get it in coimbatore".

                Shipment number: [protected]
                Shipper reference [protected]

                Please help me out to git rid of this mess. worst courier services ever...
                Oct 26, 2016
                Complaint marked as Resolved 
                Aramex Couriers customer support has been notified about the posted complaint.
                Verified Support
                Sep 23, 2016
                Aramex Couriers Customer Care's response
                Dear Customer,

                We deeply regret for inconvinence cause to you.

                Request you to please send us an email on [protected]@aramex.com and concern team will revert you for same.

                At Aramex, we are here to serve you.

                Regards,

                Mohammed Nadeem Shah
                Customer Sevice Executive
                Aramex India Pvt. Ltd., India Regional Office

                Tel: +[protected] Extn :- 1948, Fax: +[protected]
                www.aramex.com
                http://twitter.com/aramex
                www.shopandship.com
                This is the worst courier service provider! Takes a lot of time for delivery, never to use these people again . they are committing day light robbery with worst customer support . I hope they close down real fast and learn from others like GoJava, Delhivery
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                  M
                  Mohit k s
                  from Ahmedabad, Gujarat
                  Jul 20, 2016
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                  Address: New Delhi, Delhi, 110042
                  Website: Google

                  My oder no S[protected]
                  Not a delivery
                  But rong products are available in the My address plz refund My money and cancel my order
                  My number [protected]
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                    B
                    Bluekiran
                    from Mumbai, Maharashtra
                    Jul 19, 2016
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400705
                    Website: www.aramex.com/express/default.aspx

                    Dear sir,

                    I have paid freight charges of rs. 3249 to my counter part for this sample unit of surge protector. The total cost of the surge protector device is 8usd.

                    I have visited at aramex office at sanpada navi mumbai. As per them, custom charges are rs.2470 which is not acceptable. I explain them to esquire about this then they show me the invoice of rs. 545.60 but told to pay rs.2470.

                    Here i want to inform you that this is sample unit and earlier also i import sample unit for which i paid rs.34 for one unit and rs.730 for 2 units but aramex custom charges is not acceptable.

                    Here i am requesting your help to resolved my issue.

                    Regards,
                    Kiran walunj
                    [protected]
                    Oct 25, 2016
                    Complaint marked as Resolved 
                    Aramex Couriers customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 24, 2016
                    Aramex Couriers Customer Care's response
                    Dear Customer,

                    We deeply regret for inconvinence cause to you.

                    Request you to please send us an email on [protected]@aramex.com and concern team will revert you for same.

                    At Aramex, we are here to serve you.

                    Regards,

                    Mohammed Nadeem Shah
                    Customer Sevice Executive
                    Aramex India Pvt. Ltd., India Regional Office

                    Tel: +[protected] Extn :- 1948, Fax: +[protected]
                    www.aramex.com
                    http://twitter.com/aramex
                    www.shopandship.com
                    Dear sir/ ma’am
                    My tracking number is [protected]. I made a purchase from UK for £30 and paid delivery and customs worth 3000. And upon delivery and the person from DELHIVERY is asking for a cod payment of 3000. Why do I have to make this payment twice? And could you please provide me with a customs receipt for the same.
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                      N
                      NZabad
                      Jul 18, 2016
                      Resolved
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                      Resolved

                      A shipment was sent to me form france (chronopost) on monday july 11, 2016. name and address clearly stated on the envelope.
                      Tracking the shipment that was supposed to be delivered on thursday july 14th ended with a wrong address. friday july 15th i receive a call from the messenger asking for my whereabouts. the address he is in was tyre where it should be beirut. saturday noon, aramex people call due to the urgency of the document... i pleaded with the lady to deliver on saturday becasue i needed the document for my monday appointment. her answer if we cannot it would be on monday july 18th at 7:30 a. m. delivery was at 11:00 a. m.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Dear Customer,

                      We deeply regret for inconvinence cause to you.

                      Request you to please send us an email on [protected]@aramex.com and concern team will revert you for same.

                      At Aramex, we are here to serve you.

                      Regards,

                      Mohammed Nadeem Shah
                      Customer Sevice Executive
                      Aramex India Pvt. Ltd., India Regional Office

                      Tel: +[protected] Extn :- 1948, Fax: +[protected]
                      www.aramex.com
                      http://twitter.com/aramex
                      www.shopandship.com
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                        H
                        Himanshuguptaa
                        from Mumbai, Maharashtra
                        Jul 12, 2016
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110085
                        Website: www.aramex.com

                        I have got my shipment awb:[protected]
                        Arrived last week at delhi airport for clearance.
                        One of the import executive mr. pyaremohan das
                        Ph:[protected] called for necessary documents which were provided to him instantly i. e
                        Commercial invoice, internet price list, catalogue of product.

                        Despite several calls and mails he is not reverting to the status of the shipment and the customs is levying a hefty demmurage charge on my consignment daily.

                        Also after many mails he always asks to confirm my awb which is just unnecessarily harassment of client on his part.
                        I hope you to take up this issue and resolve it to the best of your capability as i am experiencing abuse (monetary & mentally) in this case.
                        Please do the needful

                        Himanshu gupta
                        [protected]
                        Oct 25, 2016
                        Complaint marked as Resolved 
                        Aramex Couriers customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 24, 2016
                        Aramex Couriers Customer Care's response
                        Dear Customer,

                        We deeply regret for inconvinence cause to you.

                        Request you to please send us an email on [protected]@aramex.com and concern team will revert you for same.

                        At Aramex, we are here to serve you.

                        Regards,

                        Mohammed Nadeem Shah
                        Customer Sevice Executive
                        Aramex India Pvt. Ltd., India Regional Office

                        Tel: +[protected] Extn :- 1948, Fax: +[protected]
                        www.aramex.com
                        http://twitter.com/aramex
                        www.shopandship.com
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                          C
                          chithra123
                          from Thiruvananthapuram, Kerala
                          Jun 21, 2016
                          Resolved
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                          Resolved

                          Address: Thiruvananthapuram, Kerala, 695004
                          Website: limeroad

                          I have ordered a leather wallet from' limeroad.com' on June 3rd. In the company website, it is updated that the product reached Trivandrum facility on June 7th. I stay in 'Keasavadasapuram' and on June 13th the status is shown 'out for delivery'and then again ' out of service area'.I did not receive a single call from the courier service till date. Seeing this I had called the courier service and informed them that I am ready to collect the product from their office. However they told that the product is not with them and it will be delivered at my home. Again on 'June 16th' the status was again updated as ' product delivered' even though I have not received the product. I was continuously calling the courier service and told them that I am ready to come and collect the product from their office, however they told that the product is with the agent and I cannot collect the same from the office. I tried to call the agent, however I am not able to connect.

                          I have no idea what is going on. I was a frequent buyer of online products and this kind of worst experience is for the first time . Any way goodbye to limeroad.com. This will be my last purchase from the site and I will definitely check the courier service before ordering anything online from now onwards.

                          The AWB number of the product is[protected]
                          Oct 25, 2016
                          Complaint marked as Resolved 
                          Aramex Couriers customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 24, 2016
                          Aramex Couriers Customer Care's response
                          Dear Customer,

                          We deeply regret for inconvinence cause to you.

                          Request you to please send us an email on [protected]@aramex.com and concern team will revert you for same.

                          At Aramex, we are here to serve you.

                          Regards,

                          Mohammed Nadeem Shah
                          Customer Sevice Executive
                          Aramex India Pvt. Ltd., India Regional Office

                          Tel: +[protected] Extn :- 1948, Fax: +[protected]
                          www.aramex.com
                          http://twitter.com/aramex
                          www.shopandship.com
                          Dear Chithra, We’re so sorry that you had a less than satisfactory LimeRoad experience. Please feel free to write to us at [protected]@limeroad.com or call us on[protected]. Our working hours are 10am to 8pm, 7 days a week. We will make sure that you get the best resolution and your query gets resolved at the earliest.
                          How can i send my documents to aramex
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                            itspbm
                            from Lucknow, Uttar Pradesh
                            May 28, 2016
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                            Address: 225001
                            Website: www.aramex.com

                            Courier no. [protected]
                            Order no.[protected]
                            Sub order no.[protected]
                            I am not able to track my shipment which is booked on 23 may 2016-
                            From - pragya mishra
                            Ward no.9 opp. Dm residence near axis bank civil lines barabanki up - 225001
                            To - global warehouse inc.
                            Joshi estate no.1 gala no. 5
                            Opp ankur oil mill behind maruti agro
                            Near bhagyoday hotel changodar amedabad gujarat - 382213
                            Please sort out it as soon as possible.
                            Aramex Couriers customer support has been notified about the posted complaint.
                            This is ridiculous that there is no reply from Aramex. Please help me out from very same.
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                              N
                              now wow
                              from Nellore, Andhra Pradesh
                              Apr 22, 2016
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                              Address: 500033

                              A couple of weeks back I ordered a parcel worth 29 dollars however aramex over invoices it and made it 50 dollars and charged me 1900 as duty which is 54 percent of the false invoice. And all most 100% of the real invoice. However again the manufacturer sent my parcel through aramex. And on Rs 1300 they asked me to pay customs duty of 820 which is more then 50% when I insisted on the reciept and after a lot of argument they gave a reciept of 511 and said that they never asked for 820 Rs. On clothing the actual duty is 28.5%. By mistake along with the Amazon custom duty reciept they gave me the original reciept of few more customers attached. Which shows that custom duty was charged as nil which is on aramex letterhead and their signs but they have cancelled that nil part and wrote random amounts that they have to collect as customs. And I also have a video recording of the entire episode that earlier they asked me for rs 820 and later refused and took 511 Rs from me. And also all the written documents as proof that custom duty wasn't charged to me. Can someone tell me the procedure of consumer court. I am just uploading the sample but I have a lot of more proofs against them.
                              Aramex Couriers customer support has been notified about the posted complaint.
                              Hi please provide your airwaybill number to assist you

                              Aramex — I want to exchange the suit.

                              A suit that has been received by me that suit I want to exchange that particular suit.

                              Aramex — Not good quality products

                              Not found quality as per seen in image I want my money return which we brought from the fabliva, 11, shri kuber gi silk market, rohini new rambhav market, Gujarat Surat 359010 PH.no.[protected]. Plz return my money .
                              Dear Neekita Madam,

                              Thank your for your prompt response.

                              It is to inform you that the parcel (Shipment No.[protected]( Case Ref.AMD/0816/386(5) has been delivered on[protected] at my residence address through the aramex, Ahmedabad. The delivery boy Mr. Partik Gupta(Parthik Gupta, his Phone No. is [protected]) asked for the payment of custom duty of Rs.3385/- which was paid to him and as informed by him he will come to handover the receipt of the custom duty paid by me today i.e[protected].
                              I have asked him to give me valid receipt of custom duty paid and he informed that valid papers of payment of custom duty will be given to me. However, The delivery boy has handed over only the receipt on[protected] which is attached herewith.The address indicated in the so called receipt is of Registered Office at Andheri, Ghatkoar Link Road, Mumbai and does not carry the address of aramex Ahmedabad.

                              The boy who delivered the consignment was asked repeatedly by me to give the aramex Ahmedabad Office Address, phone number and email address . However, he has not provided the same to me except the paper attached herewith. I don't know what I call as a receipt or demand note.

                              In respect to the custom duty I would like to inform you that the two wrist watches have been sent by my daughter as gift to me and my son on the occasion of my birthday. The Proforma Invoice appended with the parcel also indicate the Reason for export as Gift, which is also being sent per attachment to you for your reference. The Terms of Trade indicated is as DDU: Delivery Duty Unpaid in the Invoice.

                              The receipt issued by the aramex, Ahmedabad office against the amount collected is as under:

                              Service type Additional Description Amount
                              [protected][protected][protected]--------
                              Duty Charges Duty Charges 3268.54
                              Broker Fees Broker Fees 100-00

                              The receipt issued by the aramex Ahmedabad does not indicate the Custom Duty DDR No./Octroi number.

                              Under the circumstances, I have doubt whether the custom duty is rightfully collected from me. If it is rightfully collected, it must be deposited with the Custom Department by the aramex, Ahmedabad and in such case there should be a mode of payment (by cheque/Draft/Challan/Online etc) by the aramex, Ahmedabad or its Competent Authority of aramex to the Custom Department and Custom Department must have acknowledged the same by issuing receipt. In such case I shall be provided the receipt of Custom Department. If the Custom Duty is wrongfully recovered by the aramex, Ahmedabad from me and not paid to the Custom Department by the aramex, Ahmedabad, kindly let me know as to how I can recover the same.

                              I am requesting you to kindly look into this matter and do the needful at the earliest. I shall be thankful to you receiving prompt response from you.

                              If this matter is not concerning to you, kindly transmit/forward to the right authority and let me know the same with their email address and officer concerned, so that I can contact them for the purpose.

                              Thanking you,
                              Yours faithfully,
                              Suresh Patel
                              It is to inform you that the parcel (Shipment No.[protected]( Case Ref.AMD/0816/386(5) has been delivered on[protected] at my residence address through the aramex, Ahmedabad. The delivery boy Mr. Partik Gupta(Parthik Gupta, his Phone No. is [protected]) asked for the payment of custom duty of Rs.3385/- which was paid to him and as informed by him he will come to handover the receipt of the custom duty paid by me today i.e[protected].
                              I have asked him to give me valid receipt of custom duty paid and he informed that valid papers of payment of custom duty will be given to me. However, The delivery boy has handed over only the receipt on[protected] which is attached herewith.The address indicated in the so called receipt is of Registered Office at Andheri, Ghatkoar Link Road, Mumbai and does not carry the address of aramex Ahmedabad.

                              The boy who delivered the consignment was asked repeatedly by me to give the aramex Ahmedabad Office Address, phone number and email address . However, he has not provided the same to me except the paper attached herewith. I don't know what I call as a receipt or demand note.

                              In respect to the custom duty I would like to inform you that the two wrist watches have been sent by my daughter as gift to me and my son on the occasion of my birthday. The Proforma Invoice appended with the parcel also indicate the Reason for export as Gift, which is also being sent per attachment to you for your reference. The Terms of Trade indicated is as DDU: Delivery Duty Unpaid in the Invoice.

                              The receipt issued by the aramex, Ahmedabad office against the amount collected is as under:

                              Service type Additional Description Amount
                              [protected][protected][protected]--------
                              Duty Charges Duty Charges 3268.54
                              Broker Fees Broker Fees 100-00

                              The receipt issued by the aramex Ahmedabad does not indicate the Custom Duty DDR No./Octroi number.

                              Under the circumstances, I have doubt whether the custom duty is rightfully collected from me. If it is rightfully collected, it must be deposited with the Custom Department by the aramex, Ahmedabad and in such case there should be a mode of payment (by cheque/Draft/Challan/Online etc) by the aramex, Ahmedabad or its Competent Authority of aramex to the Custom Department and Custom Department must have acknowledged the same by issuing receipt. In such case I shall be provided the receipt of Custom Department. If the Custom Duty is wrongfully recovered by the aramex, Ahmedabad from me and not paid to the Custom Department by the aramex, Ahmedabad, kindly let me know as to how I can recover the same.

                              I am requesting you to kindly look into this matter and do the needful at the earliest. I shall be thankful to you receiving prompt response from you.

                              If this matter is not concerning to you, kindly transmit/forward to the right authority and let me know the same with their email address and officer concerned, so that I can contact them for the purpose.

                              Thanking you,
                              Yours faithfully,
                              Suresh Patel
                              I have a courier from the USA worth 144.99$ and charged me 27USD for the shipping cost. Now they are asking me to pay 4000.Rs of customs duty and as I have checked in few sites it was listed as Rs.2034rs approx.

                              https://www.dutycalculator.com/new-import-duty-and-tax-calculation/saved_calcula...

                              You can check it here as they are charging double the amount of customs from me and my shipping no is([protected]). What steps should I follow now to get my parcel with the original customs duty amount?
                              fake custom duty charges.

                              i have an issue regarding my shipment no:[protected]. They collected Rs459/ as custom duty at the time of delivery. When asked about the receipt, the delivery boy said he will send me the receipt later and also given me his senior manager contact number. They have not given me any receipt till now. The customer care of Aramex is of no use. Aramex is fraud service. i will never use it again.
                              fake custom duty charges.

                              i have an issue regarding my shipment no:[protected]. They collected Rs459/ as custom duty at the time of delivery. When asked about the receipt, the delivery boy said he will send me the receipt later and also given me his senior manager contact number. They have not given me any receipt till now. The customer care of Aramex is of no use. Aramex is fraud service. i will never use it again.
                              Yes.. They ATE my product too
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                                M
                                muktiM
                                from Mumbai, Maharashtra
                                Apr 7, 2016
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                                Address: Mumbai City, Maharashtra, 400052

                                I called first thing in the morning to have a document picked and sent abroad.
                                I remained stuck at home from 3 to 6 as they promised that their person would pick the document at that time.
                                I called twice as nobody was showin up.
                                When I called last at 5:45, they just said that they would come next day only!
                                They pretended that they would do their best to have it picked same day: fake promise!
                                I guess that the persons on the phone are very well trained and acustomed to this kind of issue.
                                I am using courier services to have a fast service and delivery, but it does not seem to happen with ARAMEX!
                                Aramex Couriers customer support has been notified about the posted complaint.
                                Very unsatisfactory product

                                Aramex — Not desirable quality product

                                Unsatisfied with product which is navy blue with red salwar from fabliva 11kubergi silk market, rohini new, rambav market Gujarat . Surat. 395010. Product order no. [protected]. Plz return my money
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                                  Anu5555
                                  Mar 18, 2016
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                                  Address: 520003
                                  Website: aramex uttamvastra

                                  I ordered a top 10 dys ago..I got confirmation message also but now i received a msg that the order was pending...
                                  Your order from uttam vastra attempted via aramex # [protected] is pending, plz contact on 33003300...
                                  This is wat i get...
                                  Aramex Couriers customer support has been notified about the posted complaint.

                                  Aramex — Urwashi Routela Goergette Black& Pink

                                  Small holes everywhere

                                  Aramex — Wrong delivery

                                  I'd not order anythings but they send me a suit... So pls refund my money immediately..
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                                    T
                                    Tapesh Syawariya
                                    from Bengaluru, Karnataka
                                    Mar 13, 2016
                                    Resolved
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                                    Resolved

                                    Address: 560066

                                    Hi,

                                    This is Tapesh Syawariya. I am a regular customer of bodybuilding.com.

                                    I was receiving my package through DHL service from last two times. Let me tell you clearly that In India if you are ordering from bodybuilding.com and shipment is coming through DHL then the things will be cheaper than the local Indian market and yes we have complete trust that goods are genuine.

                                    I have mentioned above that if shipment is coming through DHL means (based on my experience)-
                                    Only first time you need to give custom charges on goods and it is only 15%.
                                    I have given custom only first time and there were no charges when i received my next shipment.

                                    For this DHL method you (customer) needs to go to Indian Post Office and has to pay 15% duty after that they will deliver it to the shipping address.

                                    But in case of other carriers they (carriers) will pay amount of custom when the shipment arrives, Customer doesn't need to go to pay the custom. Custom will be the same 15% how can they pay more when government is asking for 15% but when these carrier people (for example FedEx Aramex etc) delivers the goods they ask the customer to pay 50% custom charges. Same thing happened with me when it came through FedEx (my first order) and same thing happened with my current shipment (carrier is Aramex).

                                    So my question is Why these carriers are charging more?
                                    Definitely bodybuilding.com will have tie up with these carriers and they will be paying some amount to carriers to deliver the goods.
                                    They should ask customer for the custom charges that is 15% according to the government rule (which i paid when carrier was DHL) but why they are earning from customer by asking 50% custom duty?

                                    Please provide the solution?


                                    Thanks,
                                    Tapesh Syawariya
                                    Complaint marked as Resolved 
                                    Aramex Couriers customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 15, 2016
                                    Aramex Couriers Customer Care's response
                                    Hello Tapesh, Thank you for your feedback. Can you please share with us your phone number and city of residence to connect with you and understand further the issue regarding increased charges. You can provide them here or at [protected]@Aramex.com. Thanks. regards, Customer Service Team Aramex International
                                    Dear Tapesh Syawariya,

                                    We apologize for any inconvenience caused. Please share your AWB number and contact details (Name, email ID and contact number) our customer care executive will revert to you.

                                    Regards,
                                    FedEx Express

                                    Aramex Courier — Return courier not delivered

                                    Return courier not deliver. since one month i am waiting for that. Aramex employee not giving good answer. And mr ganesh Badke spoke to me like i am not customer of aramex.

                                    Aramex — Sony power bank

                                    I m not satisfied with replace

                                    Aramex — Product do not delevired

                                    [protected] Sampa Ganguli 1 17/08/2015 Shipped To Customer 24/08/2015 [protected] Track Here Aramex
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                                      R
                                      ropmay
                                      from Mumbai, Maharashtra
                                      Mar 10, 2016
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                                      Address: East Khasi Hills, Meghalaya, 793001
                                      Website: aramex.com

                                      Hello..
                                      . I want to complain about the undelivered of my order from aramex courier of tracking no [protected] since two days of arriving at the office ...but when i track the shipment it's written that unable to contact me but from me i didn't get any call since the day
                                      . I highly complaint this situation regarding my shipment

                                      Thanks
                                      Kyntiewbor
                                      Aramex Couriers customer support has been notified about the posted complaint.
                                      your service is good . But dress material quality is very bad.
                                      no comment
                                      I highly request to your side to take action against this courier ...and telling you that i have even recieved the message that's out for delivery but the workers failed to deliver the shipment and when i track again in that day it's written in the tracking page that's "nobody home/unable to contact" this is cheating

                                      Aramex Couriers — Dress return

                                      Dress design was not satisfied .colour was not upto the mark.
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                                        I
                                        Ishwar Tolani
                                        from Mumbai, Maharashtra
                                        Feb 23, 2016
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                                        Address: Pune, Maharashtra, 412207

                                        I placed an order from netmeds on 15th Feb 2016 . But yet I didn't received the same . I am not satisfied with the type of service you provide specially courier service "aramex" . "aramex" is very cheap service provider, yesterday i called that service provider about delivery they said the product is already out for delivery and i ask for courier person contact details, they refuse to provide the details . And from yesterday i.e 22nd Feb 2016 they still not deliver the product in same City Pune . Very third class services provided and if this type of service continue no one will buy . Already 8 days passed .
                                        Aramex Couriers customer support has been notified about the posted complaint.
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