When I ordered a parcel, it auto filled the address, which ended up being wrong. When I realized my mistake, I contacted the seller and Aramex via email and Facebook message to update my address which I was assured it was all fixed up. It had been sitting at the deport for so long, they had time to fix this. I received conformation it ended up being delivered to that wrong address anyways. The company I bought it from, even emailed to fix the situation. When aramex via Facebook told me to lodge a form stating what had happened, I received an email back basically stating how yes it did go to the wrong address, how they tried to intercept it, and how basically it's not their fault.
I have lost my parcel. The people who it was delivered to probably committed mail fraud by opening a parcel that's under my name, and Amamex refuses to compensate me, and says they hope I understand.
I do not understand, as they had so much time to fix this, I had a handful of people get involved, and still nothing.
Why do companies still use them. They mess up so many times. This isn't the first time. Was this information helpful? | 
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