Aramex Couriers — illegal extortion of money in the name of customs.. without bills or proof

Address:

Mumbai City, Maharashtra, 400072

Consignment no-[protected], [protected]

I have had many telephonic conversation with aramex regarding this matter but no action has been taken or satisfactory replies to my queries has been made by aramex.
I would like to once again mention my questions :
1. For consignment no-[protected]. The original value mentioned in print was 955.74 for which customs duty chargeable was shown in print as 393.61inr. The assailable value has been encircled by hand and changed to inr 4000 and likewise the total duty was also encircled and changed to 1647 by hand.
These changes has not been initialled by custom officer nor any seal by customs department has been put on the entry
2. I have not been given copy of the receipt for payment made to customs if any by aramex.
3. The total duty has also been changed and doesn't tally with the changes made in the bill of entry
4. The duty levied on the changed accessible value amounts to more than 41%. I would like to understand under what rule or on what basis 41% duty has been charged on garments
The answers given to me by aramex are not clear nor any documentary has been provided authenticating the claim of aramex that the above changes by hand have been made by customs department.
May i expect a clear explanation/answer to my questions with supporting documents within 15 days from today, to enable me decide further course of action.
Meanwhile i am making payment of the 1765 inr as claimed by aramex. I hope to a get a receipt of the received amount with gts no of aramex
They have been looting money from me in the name of customs and i have been paying them or they threaten to hold the parcel back or discard it.. I think aramex is hoping i would get fed up and give up this matter but rest assured f no action is taken against it i will be going to higher authorities and also make people aware of this this fraud going on by aramex on social media... I have been very patient with aramex... I guess they just think nothing can be done and they can get away by fooling innocent customers...