Aramex Couriers — KYC Failed : Request to change my Address of HAWB bill no. [protected] [CaseReference:BOM/0822/1377]

Hi,
I didn't received my parcel since 2 months . They told delivery address is not matching with KYC documents. for that they told,
= This below one is mail I received from Aramex support team
Dear Customer

We need any ONE of the following address proof document in the name of consignee or in the name of consignee's parents ( Mother or Father or Husband/ Wife )

Address G1, IK TOWERS, Durga Nagar Near Maaganti Function, Nallajarla Road, West Godavari
City PTT Services Delivery Service West Godavari
State Telangana Zip PTT Services Delivery Service 534101


1. Bank Account Statement
2. Electricity Bill
3. Employee ID / Address verification letter on Company letterhead (Only accepted if delivery address belongs to Office )
4. Hotel Booking Receipt
5. LPG Connection Receipt
6. Rent Agreement (Hindi or English Language )
7. Hostel ID card / College ID with hostel Fee receipt
8. Driving License

Best Regards
ATUL SARODE

= And i send those documents with my father bank account statement for 3 times . It is going in circles but the issue is not resolving. Please try to resolve as soon as possible.
Thank You,
Satya Sai Srinivas Madireddy.
HAWB bill no. [protected].
CaseReference:BOM/0822/1377.
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