I have ordered shoes from Nike. Aramex is handling the delivery obligation.
For my product to get delivered they need my document for KYC. There is one problem with my order (order no. [protected]) that the delivery address of my order is different from my address proof doc (Passports). I have given my rent agreement of my current address as proof of my residence as per their mentioned requisites. However, Aramex has rejected these KYC documents multiple times for some reason or the other (to be Precise four times).
First and second time they rejected saying that delivery address does not match with KYC Documents despite i had given the address proof of my delivery address.
Third time they rejected it due to the KYC document is incomplete.
fourth time it got rejected due to the File that i have attached is not opening or invalid.
The most surprising part is i have attached the same document all the time and you give me 4 different reasons of rejecting the order.
I have submitted the document for the fifth time and now hoping it will get approved as this is getting frustrating for me as i can't even place a return request in Nike. Was this information helpful? | 
What should be done I’ve the same issue