[Resolved] Aramex Couriers — Kyc issue at customs

Drkgd9909

from Bhimavaram, Andhra Pradesh

Nov 20, 2021

Address: 302,Seven Hills Apartment, Sanjana Estate

Dear sir/madam
Hi Your shipment [protected] from dbrand is on its way to India but cannot be cleared from customs due to: Consignee name does not match with provided KYC. Please share KYC Documents in consignee name and address they are sending me like this sir but i submitted my documents clearly but its getting rejected because the address provided by me is different from the address in my documents sir because i am a student i have given delivery address where i study not where the documents address is…so please try to solve my issue sir please sir

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Nov 22, 2021

Complaint marked as Resolved

The KYC was approved so happy thank u so much

Aramex Couriers customer support has been notified about the posted complaint.

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Comments

Lalruatkima fanai

May 4, 2022

My kyc is rejected due to consignee name doesn't match the provided kyc even though I submitted the right documents. I have add something which is not present in my id for mistake in my delivery details.