Aramex Couriers — KYC Issue Delaying My Nike Order

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Aaramex

I'm writing to urgently address a KYC problem that is causing significant delays in the delivery of my recent Nike order. The rejection reason stated is "Delivery Address does not match with provided KYC." Despite submitting the required KYC documents promptly and in the correct format, I've received multiple rejection messages. This ongoing issue is both frustrating and time-consuming, as I've resubmitted my documents multiple times per day. Efforts to contact your customer support have been challenging, with email responses falling short of resolving the problem. As a loyal Nike customer, I'm disappointed by this experience. I kindly request your immediate assistance to rectify this KYC issue, release my product from customs, and ensure a timely delivery to the correct address. Please expedite the resolution process.