Aramex Couriers — KYC issue for the shoes ordered

I have ordered shoes from Nike and Aramex is supposed to deliver my order, they asked me to attach documents to complete my KYC, I have attached the required and as I stay in a different city, I have attached my rental agreement as address proof,

Despite this my KYC verification gets cancelled all the time stating that Consignee name doesn't match with the proof

The message states :

"Hi Vithal Varma 👋🏽 Your shipment [protected] from eShopWorld is on its way to India but cannot be cleared from customs because previously shared KYC is rejected due to: Consignee name does not match with provided KYC. Please share KYC Documents in consignee name and address.. Kindly attach your government issued KNOW YOUR CUSTOMER document (identity, address proof and GSTIN number (if applicable)) to clear the shipment. Hurry up and attach your documents to receive your shipment faster"