Aramex Couriers — Kyc mismatch issue

I order shoes from Nike and they were delivering through aramex . But as my friend ordered it for me she didn't have my kyc approved permanent address and I at my end do not have any govt issues document for the shipment address she provided. Due to this mismatch of addresses aramex rejected the shipment and on calling they are saying they will return it to Nike after 30 days then only I will be able to receive the refund. It's soo late I was not told about kyc requirements before hand. By nike. Help me get my refund early than this