Aramex Couriers — KYC Rejection Issue

Aramex Couriers — KYC Rejection Issue

N nitish08 from MUmbai, Maharashtra Apr 4, 2023 Apr 6, 2023 This thread was updated on Apr 6, 2023

Same problem that everyone else is facing always. KYC rejection even after submitting documents asked by them. This is a ridiculous company and service. There is no customer care number. There is no email id. Folks on twitter say the customer team is looking into it and will revert, but they never have and they never will i suppose. What is one supposed to do in this case? How is the company allowed to function after repeated complaints by everyone on this forum? I ordered a gift for my wife for our anniversary. The anniversary came and went and I still have not received anything from these people, let alone the package that I have paid for. Was this information helpful? No (0) Yes (0)
Aramex Couriers customer support has been notified about the posted complaint.
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Comments

Ajay padma kumar

Apr 6, 2023

Hey brother got any reply from them?? Same problem 😕

nitish08's [Complaint's author] reply, Apr 13, 2023

Nope. They're remain useless as ever.
Call +91 22 64803300 and ask for what is the actual issue. I found out my internet bill was older than 6months which is why it was getting rejected. no where have they mentioned this and neither do they give reason while rejecting.
But my KYC was approved after i gave a newer bill a week ago and my package is still in Delhi and hasn't even been picked up. Wonder when I will be getting it. Everyday i get the same ### answer from them.