Aramex Couriers — Nike Order KYC issue

Address:

Mumbai

I have ordered Nike Product from Singapore and have submitted all the documents related and required, HR declaration documents as well, but every time I submit it It gets rejected. I don't know what to do. My Order No. is [protected], Order is coming from Singapore to India. www.aramax.com Kindly Help me out. I have tried to reach customer support but no response from your side.