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Aramex Couriers

Aramex Couriers — Not receiving the product after payment

The courier is handled by aramex today i got the message that that your KYC uploaded document has been rejected due to "Delivery Address does not match with provided KYC. Please share KYC Document in consignee name and matches the delivery address."
There is a little mismatch is documents because i have entered the whole address the street name etc which is not mentioned in the document.
Please help me out here
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