Aramex Couriers — Regarding delivery of my package

Krishna Malaji

Mar 31, 2022

Address:

Ida nacharam rd no 7 plot no 12/15 nacharam mallapur road

I ordered stuff from nike.com, they sent my order via Aramex Couriers. I'm getting a message everyday that they wan my KYC information to deliver it to my address. I have provided the info multiple times and they outright reject it everytime, saying the address don't match. The address is for the same house, written a bit differently on KYC documents. Their customer support doesn't answer at all. My product worth 15k is stuck. No proper response from Aramex.
I request the concerned authorities to take necessary action against them.

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Aramex Couriers customer support has been notified about the posted complaint.