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Aramex Couriers — Regarding my order shipment no. [protected]

Hi Team
Currently, there is a shipment with tracking number [protected] stuck in India (invalid identity proof documents). Which was ordered from Nike.com
My Nike account is under my nick name Rohit Singh Kaira, and my shipment is also under my name, but my official name is Umesh Singh Kaira. I ordered this pair of shoes from Nike.com and all KYC documents have already been submitted under my official name, Umesh Singh Kaira.
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