Aramex Couriers — Rejecting My kyc documents

Address:	#93 5th cross bhuvaneshwari nagar Sulthan palya main road .RT.nagar post
Website:	Amazon & Aramex.

Dear team

I am Alisha Muskaan, i had placed an order in Amazon wort of 5.7k - having order ID -[protected] the status quo of that order says that it is stuck in Indian customs, after contacting the concerned person or the team they said due to error in the delivery address the verification of the said order has been put on hold in Indian customs . I have ordered this product on 14/04/2022, the ETA is between 27/04/2022 to 10/05/2022. The team said that until i provide the KYC documents in the link the custom department won’t clear my package shipment .
I have recently moved to my uncle’s house so i dont have any matching adress proof in my documents so they rejected it .