Aramex Couriers — Shipment marked as delivered, not received

AWB[protected]
This shipment was sent from Kutch Gujarat on 07/01/2022 to Greenslopes, QLD Australia.
Tracking indicates this shipment was delivered yesterday 09/02/2022, by Fastway Couriers Australia.
However, the consignee has not received this parcel. It has not been delivered
Nor has she received details of a collection point, or any pick-up information.

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