Aramex Couriers — Wrong shipment was given to me

Address:

abu Dhabi - 0506417037

When I tried to pickup my shipment with tracking no .[protected], i was given an envelop addressed to another client with another tracking no.[protected]
in the name of Claudia Rotella .
i am wondering after waiting more than 2 weeks, suppose to pickup my shipment and then to found out it is wrong content inside the envelop .

for this inconvenience and this mistake from ARAMEX staff, I request a reimbursement.
I have been the spare part for my car .I was using rented car with daily rent 85 Dhs.