Aramex — Kyc not clearing my parcel

Hello Sir

I have a parcel incoming bearing the tracking number [protected].

Aramex is not clearing my parcel stating the fact that my address is not matching the KYC documents i have uploaded. My Passport is matching 70% of the address written on the parcel.

I have ordered numerous parcels before and they have been cleared every time.

The address on my parcel is

KAVI SHAH
GST INDRAJYOT AJIT NAGAR HSGJ
XSHH AT POST CHALA GJSU
VAPI
396191
GJ

where as my passport has the below address
INDRAJYOT AJIT NAGAR
AT POST CHALA
VAPI
396191
GJ

Easily its matching 70% and according to the custom laws the address should match 70% to the kyc provided.

Till last week few of my parcel got clearwd with same address pattern and suddenly they are saying they cannot clear it now.

Please help.
Was this information helpful?
No (0)
Yes (0)
Aramex Couriers customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aramex Couriers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    963
    Pending
    0
    Resolved
    127
    Aramex Couriers Phone
    +91 44 3300 3300
    Aramex Couriers Address
    Plot 1, Poomagal Street, Ekkaduthangal, Chennai City Corporation, India - 600032
    View all Aramex Couriers contact information