Archies Online — Cheap service by archies

Address:	New Delhi, Delhi, 110028
Website:	www.archiesonline.com

I ordered a flower bouquet on 10th of feb 2016 to be delivered on 14th feb, the gift was delivered on time but the product didnot bear any resemblance to the actual product displayed on the website.

The provided some cheap bouquet along with a cheap vase and a cheap card.
it was described in the website like this 10 red roses with a glass vase arrangement with rafia knot. but the boquet delivered was tied with a thread and the vase was a very cheap one as of a local vendor. i am posting the pictures as described in the website and actual one.
please go through it and provide me with appropriate solution. i want my money back or else the same gift as described in the website to be send again.

These guys ruined my day. taking so much money and delivering scrap.
please help me in this regard.

the order details are:
Order Number : AL[protected]
invoice no: AOL[protected]
Order Date : 10/02/2016
Delivery Date : 14/02/2016
Payment Mode : CCAvenue Payment Gateway
Dispatched Courier : Hand Delivery