[Resolved]  Archies Online — Package didn't get delivered, got cheated

Address:Pune, Maharashtra, 411057
Website:www.archiesonline.com

Order details & status:
Order #: AL[protected]
Order date: 10/02/2017
Delivery date: 14/02/2017
Order status: Dispatched from archies' warehouse
Tracking #: [protected] (Blue Dart)

Scenario:
Tracking # shared by archies is incorrect, I have checked with Blue Dart, they don't have any record of such tracking #.
I sent several mails to archies, called them several times, but didn't get any response.
I purchased/gifted things lots of time online, but never got cheated.

Resolution:
I want my money back.
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Mar 1, 2017
Complaint marked as Resolved 
I have paid through paytm, now I got a message from paytm, that my money got refunded from Archies. I can see refund in my paytm wallet. Thanks a lot consumer complaints team!!
Feb 18, 2017
Updated by arun_nankani22
Delivery date: 14/02/2017 is the date which I chose for my order to get deliver, but it didn't get deliver yet.
Complaint comments 

Comments

I Ordered a customised card n calendar for my husband on 10 Feb it is not yet delivered.
order no:AL[protected]

I mailed and even called customer care, call not connecting. Poor customer service

Kindly deliver the order immediately else will have to file a complaint for online cheating against Archiesonline.com
None of my orders are delivered in spite of online payments done.
None of the customer service contact responds. The corporate office doesn't respond too to the customer. And once you are answered, the second time when you call they don't pick your calls.

They are looting customers openly

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    Archies Online Phone
    +91 11 4141 2424
    Archies Online Address
    C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India - 110028
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