| Address: | 33, 3rd Floor, Patel Road South Patel Nagar New Delhi, Delhi - 110008 |
I am writing to you again to express my extreme disappointment regarding the non-issuance of my graphic design certificate and the lack of promised job placement assistance.
It has been too many month since I completed the graphic design course at your institute. Despite fulfilling all course requirements and completing the program, I have yet to receive my certificate. This is unacceptable, especially considering the time that has passed.
Furthermore, I am deeply frustrated by the complete absence of job placement assistance, a service explicitly included in the program I enrolled in. This was a major deciding factor in my choice to attend Arena Animation, and the complete lack of support in this area is a significant breach of your promise.
I previously contacted you regarding the missing certificate and the unfulfilled job placement assistance. Unfortunately, I received no response. I have attached a copy of my previous email for your reference.
The lack of communication and the disregard for my concerns are extremely concerning. I invested a significant amount of time and money in this program, and I expect to receive what was promised.
Therefore, I request the immediate issuance of my graphic design certificate. Additionally, I expect a clear explanation for the lack of job placement assistance and a concrete plan for how this situation will be rectified.
Please note that if I do not receive a satisfactory response within 10 business days, I will be forced to pursue further action, which may include filing a formal complaint with relevant consumer protection authorities. Furthermore, I will strongly advise against recommending Arena Animation to anyone seeking similar training.
Thank you for your time and attention to this urgent matter. I look forward to your prompt response.
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