I am suffering with chronic back pain and was consulting with Dr. Ashu Jain.
After last visit on 17th Sep, I called up his assistant to confirm as to how many times I needed to take my medication in a day as it was not mentioned on the prescription. She REFUSED to give out any information, she kept on repeating that she has not received the consultation fee, which was already deducted from my a/c, the moment I booked the appointment. (due to some issues with your hospital app). Regarding which I might have called 20 times, you can check the records and the doctor received the money.
Today I booked the appointment , spoke to the assistant about the appointment.
When I reached his office Dr. Jain refused the consultation on the grounds that I was rude to the assistant who;
-Refrained to give crucial medical information for no reason.
-Disconnected when I called again.
- 3rd time when I called she parroted the same dialogue "I will tell you once we receive the payment"
At that point I might have used some derogatory language as the lady was adamant to give out any information. I accept that. But for mere confusion of Rs.1000/-, can your doctors refuse consultation to a patient who is already suffering with sacroiliitis, epilepsy, tumor and skin psoriasis?
Today Dr. Jain clearly misbehaved with me, ganged up on me, told me he does not want to hear any explanation and asked me to leave. Dr. Ashu Jain clearly said that patients are not important to me. There were multiple witnesses in the room .
I will go public with this information on the grounds of your doctors not adhering to there respective ethical codes and bullying there patients.
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