Arzoo.com — i request all the authorities to please look into the matter and help in getting my money back.

I am a railway reservation ticket booking agent under arzoo based at 5th floor, samruddhi venture park, midc central road, andheri east, mumbai, maharashtra 400093. I have deposited amount in the account for booking tickets. For sometime everything was perfect but after few days the booking portal stopped working and my money which was in their account got blocked. Now i am not able to book tickets, nor these people are refunding the money. I have called several thousands of times but no body answers the calls. Once mr. Ashfaq mistakenly answered the call and said within a a week your money will be refunded. But nothing happened. I request all the authorities to please look into the matter and help in getting my money back. I have attached the screenshot of the homepage of the portal where it shows my amount.