My father had a Gall bladder Surgery on April 9th in AIG hospital Gachhibolli, Hyderabad.
Now for the surgery he got admitted to hospital on 7th April and they delayed the procedure by almost 2 days, delay reason they provided patient was not stabilsed.
On 9th Surgery happened and it went successful he was on his sence in an hour. So we are happy and thought he could be discharged by 10th after a day of observation. On 10th one cardiologist came for a normal round and checkup. He declared my father heart beat is abnormal asked me to readmit him. So again I had to admit him, he was in ICU for more than 24 hours. On 11th night he was discharged from ICU and sent to individual cabin in the 7th floor at late night. So we stayed in cabin on 11th night.
On 12th morning a general physician came and asked him to stay for a day and he will be discharged by 13th. On 13th morningbthe same physician wrote a discharge letter for my father.
Now while doing discharge formalities, I came to know I have to pay 40 k from my own pocket as my father stayed in hospital 3 days extra (11th, 12th and 13th April) than usual package mentioned in my insurance.
I was shocked how come its not covered in insurance?
I spoke to hospital manager. He said, "sir you can claim this post hostilization bill" it will be refunded by insurance company. Since I was in hurry i paid 40k and got the discharge formalities done on 13th April 2022.
So by April end I claimed to insurance company for 40k, insurrance company rejected my calim by saying they need a supporting document from hospital on extra 3days stay 11th, 12th and 13th April. Till today hospital is not providing any relevant documents to insurance company on the same. I am fedup of calls and mails now I want to take a legal action against AIG hospital. Pls help me to do so through your channel, I will be greatful.
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