Asian Paints — Water seepage from outside wall | |||
I am a resident of Flat-5A, Block-B in Starlight Twins, 245 Bombai Bagan Road, Kolkata-700061. It is 2 blocks of G+5 complex. Our entire building complex was recently painted by Asian paints. I noticed water seapage in my flat and brought to the notice of the contractor just before the completion. They informed me that they have rectified the same after 2-3 days. Recently I have again found the same problem at the same position. I sent an email to Mr. Vaibhav Gupta of Asian paints informing the problem attaching the photo and also spoke to him with our Secretary. Again after 2-3 days I again sent him the reminder email. I regret to inform you that till date neither any action has been taken nor any information has been received from him. I am attaching the work order, warrenty and the previous emails for your reference. Request you to take appropriate action to resolve the issue. Was this information helpful? | |||
|
Asian Paints customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Hi Banerjee, we apologize for the trouble you have gone through. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
78%
Complaints
873
Pending
196
Resolved
621
+91 22 3981 8000
Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
View all Asian Paints contact information