[Resolved]  Asianet Broadband — Worst service by asianet

I was using a prepaid connection of Asianet with Sub Code PCN 4431. Due to connectivity issue and poor service of Asianet I decided to change plan to Post paid hoping that will get a better service.The plan change got activated only after 3 emails and 5 calls to the customer service executive.
A new plan was activated with Sub Code CN- 101959. The plan was supposed to be activated with a higher speed modem as requested by me by paying additional cost as agreed. The plan but got activated without fixing new modem and with this modem the speed was supposed to be 10Mbps aprox. When I did the speed test the speed was less than 2.5 Mbps at all tests. I requested them to provide 20 Mbps with new modem by e mail. Also I found that there was lot of connection drops after the new Plan. After initiating the plan they never answered the e mail nor they tried to resolve my issues. The customer service executive also does not provide any phone number or contact details of Noidal Officer. The next day after the plan got activated the connection dropped for the whole day. When I contacted the customer service they dont know anything and said its a temporary problem. I called up the asianet Noidal officers office and they never picke the call. I then called another complaint number and they blaimed kseb and metro work in kochi for the faults. They are not able to resolve any connection issues. I have now sent mail to terminate my connection. I will opt some other good operator. Worst service Asianet.