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Asianet Satellite Communications Complaints & Reviews

www.asianet.co.in
1.3
Updated: Mar 9, 2024
Complaints 866
Resolved
213
Unresolved
653
So far, so good. Asianet Satellite Communications is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Asianet Satellite Communications will keep up the work and continue to help more customers with their concerns even better 🤝
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Asianet Satellite Communications reviews & complaints(866)

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S
Safeeda mtk
Nov 20, 2023
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Priyamanasam Malayalam serial telecasting stopped from episode 358

Please start uploading from 358 episode am waiting 🥲🥲🙏. In Disney hotstar and YouTube only uploaded 357 episodes only I need Balance of episodes I love it 🥹🫶...
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M
Manu Muraleedharan
Oct 3, 2020
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Shifting of connection

Address: Asians Broadband Trivandrum

I have registered a request for shifting of broadband connection (TV121309)
But even after repeated calls to customer care and emails nothing happened. It's after one week and now I think of disconnecting the service. Very pathetic customer care....
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5 other people found this review helpful
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P
PramodKumar3901
Sep 24, 2020
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no response to a request for waiver on broadband bills for the unused months

My subscriber id is tv178988
Ph no: [protected]

I am writing this letter to express my utter disappointment with the asianet customer care service. I had requested a waiver for the bills of april and may as i have not used any internet for those months. The request was mailed on 28th july and it is going to be 2 months and i haven't received any response from the asianet team yet. This is very very disappointing. I have...
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A
Asokan M A
Jul 31, 2020
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asianet broadband and cable connection

Address: Ernakulam

Broadband sub id: cn154430, sub id: gk91002374

Cable connection is disconnected since 2 months. Initially it was disconnected for non payment. Even after payment of full amount till date (Considering the offers applicable to our combo plan) they didn't reconnect the service till now. The customer care executives of asianet are the worst i've ever dealt with. Fed up with their customer support. Not addressing an issue for 2...
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1 other people found this review helpful
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Y
Yamuna Ganesh
Mar 14, 2020
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complaint about the show

It was a wrong decision from big boss about rejith kumar you didn't consider the audience's comments then why we are seeing the show what is going on in big boss. Fukru and eleena are bad players they are not giving a little bit of food to anyone are you guys not seeing what is going on rejith sir apologizes to reshma and she didn't accepted it who is rejith sir and who is this culturless fellow reshma. Season 1 players were very decent....
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S
Semir Mannar Semeermannar
from Shoranur, Kerala
Oct 1, 2019
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cable

Address: Mannar, Kurattikkad, 689622

Main cable broken yesterday..
I was too much calling to mannar office not response..
Today morning coplaint registered..
But not cleared till now...
Other subscibers also calling too much
Yesterday but no taken phone in office...
Oneday late you will disconnect the connection...
So why... Compliant registered not response
Too much calling to office not response......
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D
Densil Jacob
from Hubli, Karnataka
Feb 16, 2019
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asianet digital not giving me choices of channel, force own channel package..

Address: Alappuzha, Kerala
Website: 202.88.232.11:8080/smsnew/home

My cable operator, asianet digital not giving me any choice of channel. I had asked them a channel selection of ₹215/- including both paid and free channels with ncf of ₹130/-. They are forcing their own package with network capacity fee of ₹ 150/-. They are also putting paid channels arbitrarily ignoring my choices. Their website is not working for choosing the channels. Now after they were told, i would complaint, their website says...
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N
Nandu58057
from Paravur, Kerala
Feb 15, 2019
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cable tv

Address: Ernakulam, Kerala, 682309

I have paid 1500/ to asianet digital on 11/2/19 for cable channel subscription selecting star pack and free pack, despite follow up & time consuming call centre escalation no pack is activated /i am not able to see any channels as per subscription (Con num ga[protected] they are not willing to refund the money & have started deducting from my bal (I am told 1332/ is left as on 14th feb without even a single channel being provided...
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N
naveenchichu
from Changanacheri, Kerala
Feb 13, 2019
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alacarte channel

Address: Kannur, Kerala, 670104

In feb 6th i selected the pack channel alacarte channel include hd channels and my money debited 386rs till now not getting the channels, officers saying its a missing software error it wil resolve,
This is big cheating from asianet.. They taken our moneys, they fooling peoples.,
This same problem happened so much people, so how much price is getting in asianet....
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R
reshuishu
from Thiruvananthapuram, Kerala
Jan 30, 2018
Sep 19, 2023
This thread was updated on Sep 19, 2023
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cancellation of asianet broadband connection

Address: Thiruvananthapuram, Kerala

Sir,
I am sudarsanan. G, tc 2/1249, pra-157, preetha bhavan pottakuzhi, pattom (P. O) trivandrum. I can't afford the bill amount of asianet dataline broadband internet connection. So i humbly request you to cancel the asianet dataline broadband internet connection. My internet subcode is (Tv134650).

I hope you will take the necessary steps on the above mentioned complaint....
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18 other people found this review helpful
18 found this helpful
6 Comments
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A
Abhi9497
from Neyyattinkara, Kerala
Nov 5, 2017
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to cancel my asianet broadband connection

Address: Thiruvananthapuram, Kerala, 695507

Dear asianet broadband company my subcode is tv126925. I request you to remove my asianet broadband connection. It is very slow so we humbly request you to cancel our broadband connection. I am forced to cancel my broadband connection due to your low speed. I have contacted your people so many times, but i was only dissapointed. So i firmly believe that you will take the needed procedures and cancel my broadband conection as fast as possible....
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1 other people found this review helpful
1 found this helpful
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M
Madhusoodananr4
from Ernakulam, Kerala
Mar 30, 2017
Resolved
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Resolved

Asianet broadband - shifting house

Address: Ernakulam, Kerala, 682301
Website: Asianetbroadband services

Sub code: CN 62877
URGENT
Place Tripunithura, Ernakulam

I need to shift my asianet broadband service from my old house to new place( both in Tripunithura) as my old house is getting demolished. Two weeks ago, I went to Palarivattom office in person and requested the shifting, I got a slip for it and was told someone would come home to do the shifting. I waited but no one came. I then called customer care service...
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4 other people found this review helpful
4 found this helpful
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A
Arun Js
from Neyyattinkara, Kerala
Aug 25, 2016
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Paid for channels but not available to us

Address: Thiruvananthapuram, Kerala, 695010
Website: www.asianetdigital.co.in/index.html

Really disappointed with your Customer Service. I have subscribed Star Sports HD 3 & Star Sports HD 4 (811 & 812) 3 weeks ago and still it's showing error message and telling to contact Customer Care.. Have complained 10 times and even went to my nearest office and the response was that the problem will be resolved within a day. Similar incident happened last month as i paid for ten channels but they didn't give the service. Such a irresponsible...
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J
Joe Fomin
from Hyderabad, Telangana
Mar 12, 2016
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Disconnection of cable connection

Address: Ernakulam, Kerala, 682509

My self customer of asianet cable connection number GI91008438 has received a complaint resolved message in my phone number with ticket number GI00013152 on[protected] for the complaint which i registered with asianet for the disconnection of cable for not paying on the months of october 2015 to january 2016.so they reconnect me the connection as per the above complaint on this middle of january 2016 and again they disconnect 0n 08-march-2016.now...
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4 other people found this review helpful
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S
sreenivasan Vasu
Mar 12, 2015
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Internet connection complaint

Dear Sir Jayanthy Sreenivasn Chakkala parambil Kannamkulagra Galaxy Street Kuramcherry Trichur Sub Code- TR 29884 Contact Telephone Number:- [protected] [protected] This is to inform you that i am not at all happy with your Internet connection which is installed and connected on[protected] by Mr. Abdull kafoor . Your costumer Care No. 3015525 is not answering all the time ??????? Your connection is not for...
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A
Arvin Lo
from Thiruvananthapuram, Kerala
Sep 14, 2014
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Frequent Internet Disconnection and Bad behaviour from customer support

Address: Thiruvananthapuram, Kerala

Hello, I am very annoyed with the Asianet Broadband Connection. They have an advertisement in TV showing uninterrupted Internet connection. I'M afraid they are totally lying. My Internet connection is interrupted every week. may be 4 or 5 time per week. And sometimes connection will be gone for 2 min and restored quickly, this will happen very frequently 5 or six times in a day. Most annoying part is customer care. Called them to...
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2 other people found this review helpful
2 found this helpful
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J
jobinpunathil
from Ferokh, Kerala
Jun 16, 2014
Resolved
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Resolved

Many channels not working

Address: Kozhikode, Kerala

Hello,

My home cable tv connection with Asianet STB HD services is giving me nightmare for the past one week. We have subscribed for 3 years long term premium package paying 10000 Rupees last year. We are currently not able to use few channels which were working previously including Sony Six channel where World Cup matches are aired. "No Signal (ID 120) is shown up on the screen and a contact number [protected] is provided...
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2 other people found this review helpful
2 found this helpful
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N
nisha manikoth
from Manjeshwar, Kerala
Mar 16, 2013
Resolved
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about serials

Address: Kerala

i have acomplaint about serials broadcasting in asianet . espcially about amma & shthridanam, these two serials gives a bad cultural activities talking place in house. In sthridanam womens are becoming as a bad charector which gives a bad cultural activities. So iam requsting to remove or make these two serials good, these request is for all malayalieswho is watching serials....
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14 other people found this review helpful
14 found this helpful
39 Comments
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A
abcdxyz
from Puducherry, Puducherry
Jul 23, 2011
Resolved
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Resolved

Channel Unavailability and Lack of Service

Address: Ernakulam, Kerala

Asianet Digital TV is turning out to be the most poor service provider of digital TV services in the country.
Common issues faced are
1) Frequent breakage in services: The digital channel is supposed to deliver clear and uninterrupted channels for customers. With asianet, we seem to be getting the exact opposite. "Signal Not Found", "Initializing...." are some very common issues being faced, which despite...
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5 other people found this review helpful
5 found this helpful
2 Comments
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T
TV17928
from Angamali, Kerala
Jun 10, 2011
Sep 18, 2023
This thread was updated on Sep 18, 2023
Resolved
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Resolved

cancellation of asianet dataline broadband internet

Address: Thiruvananthapuram, Kerala

sir,
I,lazar fernandez,is requesting u to cancel the asianet dataline broadband internet connection .As we already informed about the cancellation of internet connection about a year ago,but no action has been taken till now.It is noticed from the bill,that the total usage is 0MB and we are still recieving the bill of internet of the subcode:TV17928. ...
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25 other people found this review helpful
25 found this helpful
30 Comments
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