Asianet — Cable issue ernakulam, kerala | |||
This problem is getting into my nerves... I have been calling and complaining about this problem to asianet... This problem is about the set top box... I have been calling and telling this to asianet several times though they keep continuously keep telling that support will come tomorrow... This problem has started since 12th of april... If this keeps continuing some more days i will consider to change asianet... Was this information helpful? | |||
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Asianet Satellite Communications customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
We had already subscribed - asianet movies, asianet plus, star plus and star movies.but now these are appearing to be 'not subscribed'.could you do something regarding this issue.
Reply
Pathetic service from Asianet. Cannot be more horrible than this.
1. We were there in Kochi only till December and had specifically asked to disconnect the service from Jan. Also the person sitting in the office had mentioned that no service will be given if the list of the channels are not given which we had not given. This clearly means that the services will be disconnected after December
2. To my surprise we got messages for payment of dues from Jan to March.
3. We have gone to the office 3-4 times and the people in office say that only manager can do something and he is not in office all the time
4. We got the managers phone number which also is not answered after trying more than 50 times. He does not have the courtesy to answer to the calls or messages.
Horrible service again.
1. We were there in Kochi only till December and had specifically asked to disconnect the service from Jan. Also the person sitting in the office had mentioned that no service will be given if the list of the channels are not given which we had not given. This clearly means that the services will be disconnected after December
2. To my surprise we got messages for payment of dues from Jan to March.
3. We have gone to the office 3-4 times and the people in office say that only manager can do something and he is not in office all the time
4. We got the managers phone number which also is not answered after trying more than 50 times. He does not have the courtesy to answer to the calls or messages.
Horrible service again.
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006