[Resolved] Asianet — Not even took initiative to resolve / enquire customer complaint even after 4 days (24 X4 96 Hours) | |||
Complaint logged at M/s Asianet Helpdesk on 14/03/2015 (Complaint Ticket id : WC 4634)nobody took initiative even to contact me and enquire about it. Very poor explanation from helpdesk executive not even ready to give the escalation channel. The helpdesk executive even dont know when the call can be attended, why the local office not picking up the phone even after forwarding it to them 7 times as urgent . Sreeraman Namboothiri Tripunithura Mob: [protected] Was this information helpful? | |||
Complaint marked as Resolved
Radhika Subramaniam [[email protected]]
[email protected];
[email protected]
They have replaced the digital setup box after collecting a payment of Rs. 990 as AMC charges.
Thank you very much. Asianet Satellite Communications customer support has been notified about the posted complaint. | |||
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006