Asianet Satellite Communications — asianet broadband down since 2 days | |||
I took the asianet cable broadband connection last month. Within the first few weeks, i started getting network connectivity issues. I have complained multiple times and they do a network reset and issue gets resolved for a short period. On march 20, 2020, i do not have the internet connection. I dialled the customer care number [protected] which offered me a callback, but none called. Today morning, i dialled the number at 11:00am and until now i haven't recieved a callback. Asianet has the worst customer service and if i had known this before, i would never have opted their service. My subscriber code is cn151655. I request asianet to fix the issue permanently and if you cannot, please refund my money charged for the modem and installation. Was this information helpful? | |||
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Asianet Satellite Communications customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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866
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0
Resolved
213
+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
I asked Ajith to call me back after an hour to see if issue is resolved, but he denied. This clearly indicates how much value a customer is provided by Asianet.
I waited for an hour, nothing changed. Issue not fixed and I never received a callback until now.