Asianet Satellite Communications Complaints & Reviews

I am a kottayam customer of Asianet Satellite connection for TV. I have not been getting any connection for past 3 days. I have followed all instructions given by customer care staff over the phone but there has still been no resolution. There is a red light blinking on the the cable receiver box. Occasionally, the Asianet emblem appears on the TV but most times that is also blank. Asianet has given false email ids and contact numbers when...

I had been the customer of Asianet DTH and broadband services for the past few years.Currently I had to shift my residence to a new locality within Trivandrum and I had raised a request to transfer the connection to my new locality.It was a real pain running between different Asianet offices to get the transfer initiated and now they have come up with the decision that the connection cannot be transferred since they have to extend the line...

I've been using Asianet cable connection (GA[protected] at my Vennala(Ernakulam) residence from Jan'11. Since i've shifted my residence to Kakkanad this Oct'12 , i checked with Asianet for shifting my connection from Vennala to Kakanad .
As per their first response,they asked us to get a new connection by paying around Rs3000 .We tried explaining to them that we've already done the yearly payment for this...

I am a subscriber of Asianet Cable Digital STB (franchise:Channel 9, Palluruthy, Kochi) . The Fee is paid in advance. We never had program during the Inaugural Ceremony of Olympics, Common Wealth Games and no program During the India-Pak T20 World cup match. And the wont pic the phone at Night... I am new here.... Pls Guide me....

I have long subscription for Asianet Cable TV. it will fortunately expire end of this year. It has been nothing but harassment so far with the company who never bother to heed to complaints.One of the line staff even misbehaved over phone. The customer service may not come on phone or even if they come it is only questions and no response in quick time. It is sad to see such companies in India especially in modern times. They are cheating...

Asianet Cable Vision are continuing to cheat its customers like me and its been more than 2 years now. They are not providing espn, star sports, star cricket etc which are the main sports channel broadcasting the biggest events. I have not been able to watch the Barcalays Premier League like many of the other sports fans across kerala and its really frustrating given the fact that I have paid the full year's subscription. They are not...

my asianet cable was out of order from 6-6-2012 and I have registered acomplaint on the day itself {noB00006107}
I have also telephoned several times to asianet service centre at thirualla [complaint no 263} in the matter but of no use.
Nobody has come till this time for attending the complaint. Hence I am expressing my strong objection in the manner
you are attending your consumers.


...

Hello Sir,

I am a user of Asianet Satellite Comminication Ltd cable services. My subsriber ID Is GA01440025 and its registered in the name of my father Mr.A.Sekharan

Since 6th June, the digital TV Connection is not working and the response I got when reported the matter to the Asianet numbers [protected],[protected],[protected] and[protected] have been extremely bad and irresponsible.


I...

MY ID IS CN35517. ASIANET BROADBAND IS NOW BECOME NO.1 FRAUDBAND. DUE TO AN ASIANET CABLE WORKERS AUTO STRIKE THERE IS NO SERVICE AND CUSTOMER CARE FROM ASIANET. EVEN I CALLED MORETHAN 50 TIMES AND COMPLAINT DIRECTLY TO THE OFFICE THERE IS NO RESPONDS. NOW STRIKE IS OVER BUT NOTHIN FROM THIS FRAUDBAND SERVICE PROVIDERS. THE FACT IS THAT ASIANET BROADBAND IS FLOPPED OR CHEATING CLIENTS THROUGH VARIOUS WAYS. PLZ NO ONE ADVICE THIS ISP....

Respected sir,

This is to file a complain against ASIANET digital cable tv. When i had order the asianet digital tv i use to get ESPN , STAR SPORTS and star cricket .. but when middle of 2011 they switched of both the channels and we are missing lot of live action. As u may no there are lot of sports enthusiast in many parts of Kerala. This has to be seriously taken into consideration coz we can afford to change into another...

CN 24251.
Broadband not available from 1.4.12. Could register the complaint on 5.4.12 only. Complaint has not been attended to.
and pending since a month. Reminded customer care several times but to no avail....

Dear sir,

This is with respect to the non reception of any TV channels during daytime in Asianet Digital TV service in Chengannur, Alappuzha dist, Kerala, India. Whenever I try to call the customer care no[protected], its either disconnected or is left unattended. They have already taken the payment in advance and I have been facing this problem for almost 2 months with no response from the concerned technical department...

We were watching the grande finale of Munch "Dance Dance" and we could'nt help noticing how awkward Renjini Haridas anchored not giving a chance for Naznin who is the main anchor to speak. She should be given an equal chance just like Renjini Haridas who acts as the Head Of idea star singer.
Give the audience a break we avoid most of the shows because of her. Other Anchorers should get an equal chance. br...

Ridiculous service from Asianet again. The connection is not working for last 3 days. On calling, the call center support will say "We have passed an urgent request . Technician will contact you" same reply for 2 days but no technician called (to be frank i have not seen any such creature after me made the payment ).This is not for the fist time. I have outages for days in the past too and it will start work after one or two days,...

HI I AM IN VERY BIG DISAPPOINTMENT DUE TO THE BAD SERVICE OF ASIANET SET TOP BOX DIGITAL SERVICE I AM FROM ALUVA AND I SUBSCRIBED THIS CONNECTION FOR 10 YEARS AND GIVEN THE FULL PAYMENT FOR THE PAST 5MONTHS THE CONNECTION AND TRANSMISSION IS VERY BAD AND FLICKERING NO SIGNAL CHANNELS ARE VERY BAD QUALITY . I HAVE BEEN COMPLAINING THIS MATTER TO THE CONCERN OFFICE FOR THE LAST 5MONTHS AND NO ACTION HAS BEEN TAKEN PLACE TILL YET . AND I AM...

[protected]EMAIL SENT TO ASIANET FOR NO ACTION[protected]-----

Hi

Ref: (Removed) --- Complaint booked several times


I am thoroughly dissatisfied with your service.
I had requested for an additional asianet connection on last Wednesday
(15/02/2012). I haven't got the connection yet.
I had called on Saturday thrice and the customer care informed...

I had Asianet Digital TV cable connection in the name of my wife which was cancelled due to non cable availabilty( shifting case no: AF[protected]

I had taken the Asinet connections on the promise that connection will be provided at all locations were the provider is present. I had put shifting request during Aug end 2011 for shifting both the connections from my old house at Kazhkootam to new house, kazhakootam. from what was...

I have been using Asianet Cable(Digital connection for 4 Years) for past 7 Years, I had requested for a transfer with the asianet Customer care(Mob No [protected]),since i shifted my residence from Near Kaniyampuzha to Pallimattam Lane which is around 1.5 Kms from my earlier residence on 27/12/2011. I had called them up around 5 times after that, Still no response, their answer to my query is Somebody will contact you next day, After talking...

at first they told me that i should fix 2 poles to get the cable in my home.. but after some days i did not call them and they said only 1 pole is enough and thus i bought one pole. after some days i called service operators to come and give me cable. but they said they wont fix pole and 1 pole is not enough and 2 pole is needed. normally all providers fix poles with their cost but they made us in trouble . and one more thing is i can asianet...

Dear Sir,

This is with regards to Asianet Satellite Communications Pvt Ltd based in Trivandrum. I have to lodge a complaint against this company as we are not receiving sports channels like star cricket and espn and star sports My Customer ID is GA 00230474 WITH ASIANET SATELLITE COMMUNICATIONS Kindly let me know when the dispute with star cricket is going to resolved and when will we recGive the sports channels because i have...