Asianet Satellite Communications Complaints & Reviews

Hi,

I am an Asianet Digital TV customer with subscriber code AG91000764. I have recently shifted my connection from Trivandrum to Ernakulam which they did only after 20 days from date of request (24 Oct 2011). From the day connection got transferred, I am getting only 2 channels Manorama News and ACV:(. I have called customer care several times and raised many complaints but of no use. If there was an opportunity of disconnecting...

I have Asianet cable connection under Cid JA90179118, and two days back registered a complaint of having a channel without sound,but no response.Subsequently from next day cable connection as whole has been disconnected without notice.More over since three,four months intermittent cable failure was occurring.This was too brought to notice over phone and no steps taken by their Palkkad office.On[protected] from morning till evening I tried...

I had called the asianet customer care and registered a complaint on 24th october 2011. They told it would be repaired on 25th morning. I called them thrice again and they didn't do any action till today (29th october 2011). The agency is not even taking the telephone when called so registered it indirectly through customer care. They will come on time to collect the cash and it is up to date. I need right judgement for this....

In one word i can say that the very very poor service. The cable disconnect every 2 or 3 hrs. We cannot see any programs in the TV till to the end, there will be an interruption in the service almost every time. I made a complaint once and i got a response that it will take 24hr to identify the problem . Are we living in this century ? 24 hrs, anyway i cannot afford that. So I am planning to discontinue this and i will go to my local cable...

Wish to register my complaint against the programme - Munch DANCE DANCE, aired by ASIANET, supposed to be a premium malayalam channel.
This programme encourages to pair boys and girls and perform great romantic dances with complete adulterated moves, dresses, also marks are given to pairs who have good expressions.

Hence the kids are forced to think like a grown ups and act at young age, against the nature and have chances...

I have taken the net connection on 21/8/2011 in this time they given an Onam offer for the new connection. But this this date[protected] the offer did not received. I called many time to the customer service to know about the matter
they said you get the product with in one month but 2 months gone still not got the reply and the gift. What is want to do



Sreedevi...

this is a complaint against refusal of shedding light on procedures to unsubscribe to my connection which has been renewed last month for another year and reclaim my money . this step o[censored]nsubscribing of my tv connection is being taken due to the extremely poor reception of channels as well as the pathetic response to such repeated complaints. most of the time the screen gets frozen and a msg of 'no signal' is displayed. the heights...

Sir,
We booked for cable connection on 12/9/2011 at Asianet office,Kozhencherry. They agreed to give the connection within two days. But they didn't do the same. As per their instruction,we took two days leave and wait for them. They didn't give connection to us. Kindly take proper action and do the favour as early as possible.
...

Dear Sir,

I am a customer of Asianet Cable Vision for the last 2 years. But from middle of july 2011 to till date frequently facing SIGNAL PROBLEMS AND CABLE RELATED ISSUES. For the last 2 years I have taken yearly plan also.

So please take this type of issues very very seriously otherwise customers will loose. Please go through the below mentioned dates and complaint ids for your reference.

Date ...

Sir,

i am registering this Complaint to inform a big ingratitude showing by ASIANET to their Subscribers. we are paying around 180rs for their Cable TV and from the last 1-2 month they are not Telecasting the Following Channels (ESPN, STAR SPORTS, STAR CRICKET) at the same time some of the other Service providers providing these channels for a less fee, the other problems is if we want to know anything about this or any other...

Sir,
I purchased Asianet digital box for Rs:2250 for one year. That time i got all channels and sports channels. From may or june 2011 onwards Asianet communications ltd has suspended the telecasting of espn, star sports, star cricket channels. But i have paid the full cash in advance, because of getting these channels regulerly. I enquired so many times. But they are not looking into this matter. Till now we are not getting. Please...

I am the user of asianet data net connection holder, i am using last two moths net connection only on server find in evening time not day time.

Most of the time this complaint forward through telephone now i am fedup of these connection i thought unnecessary i am wasting my money
Kindly help me for rectification

Your's
satish Jagjiwan Alone
253 D, sector 1
BPCL colony...

I have paid Rs.3420/- to Asianet Satellite Communication Ltd on 18.08.2010 for subscribing to their ADTV facility for 21 months. However, on 18.08.2011 the faclity was taken away 9 months ahead. the matter has been reported to Omallur office and they are demanding additional money.The set top bos is ok as two channels are functioning. Subscriber code is CB00040081 and MAC No. is001E6B5BCC2B.

Kindly do the needful
br...

Kindly view this complaint.Cricket is a religion here but we cant see our religion.Now the football season starts now we cant see that also.We Have to take connection for one year so that we cant change their service.We paid rs.2500 for one year.
The best thing is channels disappear.Football is available in three channels mainly ESPN-STAR and TEN ACTION+...CHAMPIONS league football is available in tenaction+ they show the first round...

Asianet cable service in Kochi is one of the worst nightmare.
I moved to Kochi and requested Asianet to reconnect my existing cable service to my new location on 4th. On 6th August when I called requesting the status of my request, I was told this was not registered. Based on my request, they registered my request and request no. DB00002673. Despite numberous phone calls and requests, till todate i.e. on 12th August, nothing happened....

Asianet Digital TV is turning out to be the most poor service provider of digital TV services in the country.
Common issues faced are
1) Frequent breakage in services: The digital channel is supposed to deliver clear and uninterrupted channels for customers. With asianet, we seem to be getting the exact opposite. "Signal Not Found", "Initializing...." are some very common issues being faced, which despite...

Asianet seems to act as if it can dictate terms to the viewers in kerala.While all other providers provide channels on the basis of viewer preference asianet seems to do just the opposite by providing what is their favourite...!!!! Unbelievable...ppl just dnt seem to question this in a news crazy kerala where asianet ofcourse ensures that the viewers get their quota of news without really having to take the case of headaches called paychannels.My...

The quality of service provided is poor. Inspite of many complaints there is no improvement. The area is Kakkanad in Kochi....

sir,
I,lazar fernandez,is requesting u to cancel the asianet dataline broadband internet connection .As we already informed about the cancellation of internet connection about a year ago,but no action has been taken till now.It is noticed from the bill,that the total usage is 0MB and we are still recieving the bill of internet of the subcode:TV17928. ...

I am MaheshBabu subcriber of Asianet digital TV with subcription code - GA[protected].
I have registered a compliant to the customer care on 3oth May,2011 about my digital TV set top box is not working. Till now i have not received any response from there.. I called twice a day in last one week.

My address
: Flat No:A5,
Subarben Apartments,CUSAT P O
Ph: No. [protected]...