Siti Cable Customer Care
Siti Cable Network Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
107
COMPLAINTS

Siti Cable Customer Care

Siti Cable Network Ltd.

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Address
Building No: FC 9, Gate No -3, Sector 16 A, First Floor, Film City
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2490 0302
+91 120 452 6777

Additional info
Registered Office

135, Continental Building,
Dr. Annie Besant Road,
Worli, Mumbai - 400 018

Customer satisfaction rating
2%
Complaints
107
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Siti Cable related photos (13)

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Siti Cable Complaints & Reviews

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Siti Cable — theft of service

 Satyaki Dey on Jul 25, 2017
My cable operator mention that last date of monthly payment date is 24th,
But last month i can't make payment within the date, i make payment on 28th
But my operator cut out my cable line till 29th, running month my operator mention that my last payment date is 24th, i make payment today,
So my complain that my operator take payment for 30 days, they service provide to me for 26days.
And also my cable provider not given any authorisd bill.
So please take necessary action.
Satyaki dey-9831857456...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — card not authorized deactivated card status

 Sai Kashyap on Jul 23, 2017
Deactivated status
Kindly inform me local cable operator number
Guntur
522006
So please kindly do me a favour.
Do react early regarding this issue.
It will be a good help to me if u provide the local operator "contact".
I hope this will be done as soon as possible.
I never came across such problems till days.

Thanking you,
Yours faithfully....
Complaint comments  Read comments Complaint category Education

Siti Cable — Connectivity issue

 sudhakar kommanaboina on Jul 9, 2017
Last 2 months nearly 25times we lost connectivity.local operator not responded over phone.. This could be happen by every saturday..this problem faced by only us but not our neighbors or friends..100% this is a revenge drama by local operators.. Initial days I have made a complaint on local operator at their head office located at Vijayawada.. We are paying so we have to right to question so they are treated with this type of distrabannce.. Please look into this matter
Sudhakar k
Ramavarapadu
Vijayawada
7337324530...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — Customer care are not responding

 shadilmfg on Jul 2, 2017
I am in hanuman junction, krishna district amdhara pradesh.
My STB number - 1643C0119490098749
Chip id - 00695329996
Card no- 01330886625-3
Tv channels some are showing 200 no signal error
When I am trying to customer care number they don't even pick up the phone
So much irritated i am
The worst service the worst cable is siti cable.
Please resolve this problem as soon as possible
I don't want to lose my hope on siti cable...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Siti Cable — Always showing card is not authorised

 Lavanya boosam on Jun 24, 2017
Always showing card is not authorised contact cable operator... If it ll happen in night time how can we call cable operator... This is not 1at time... Plz resolve my problem... It is 3 rd time... We are suffering alot... And my cable operator is not available at night time how can i get get my programs again... Why always only my set too box facing this situation... Am very irritated... Plz take action...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — Regarding poor service from siti cable

 g70_alpha2 on Jun 18, 2017
It is very bad service providing by siti cable. My payment is send by paytm 7290034989 but my siti cable account is not working right now.
Please look at this matter as a upper level....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — Not giving the security money and bill

 Manit bhatia on Jun 17, 2017
I bought a set top box of siti cable last year (2016) of rupees 1400. They promised to give the security money back of rupees 1000. When i asked for bill and other documents, they did not give anything. Now i went to return it on 17 june, 2017, they refused to give the money the back.

Now, may i request you to take a stern action against them and give us justice. I am enclosing the pictures of the set top box id. It is registered on mr. Rajkumar bhatia, lal chand colony, jhajjar haryana.
Thank you!...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Siti Cable — Service is very bad

 pradeep Bonam on Jun 14, 2017
My name is pradeep from hyderabad pin 500080
I have few issues with the siti cable team
I made my first compliant that few channels were breaking and request for hd box on febuarary 2017 nothing happend
Second time agai i called after month same responce nothing happend
3rd time after 2 weeks so far nothing happend
What kind of service
I hope atleast u will responce to my mail
Customer details
017647976632
Contact 9703246777...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — False commitment

 kartik19 on Jun 12, 2017
Hello

I am using my internet services from siti broadband, customer # 246704.

Siti broadband called me and promised to gave me 20 gb extra data, if i renew my account with them, same day (24/05/2017) a guy from collection team collected rs 689 from me. And its been more than 15 days no data has been added to my account.

I called them many a times now, every executive comes up with different theory, they told me to email the details to particular email id (Sitibroadband@siti. Esselgroup.com), which i did on 10th june but no reply given so far. Untrained...
Complaint comments  Read comments Complaint category Internet Services

Siti Cable — Frequent cable shutdown & poor service

 maheshkhade7 on Jun 10, 2017
From last 4 months i am suffering from poor service as cable is not available for almost 10 days a month. The operator is not having setup, to resolve our complaints. Even they do not respond on phone. Now when i want to change my operator to a different local guy, she is pressurising him not to provide the service to us. And hence i am badly suffering from this. Please help....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — Regarding worst service of customer care call centre

 Apec POWER on Jun 9, 2017
Am living in vijayawada, in mogalrajpuram area,
Here is my question that you you people give and post the phone numbers which were not working. Am trying to give complaint regarding my siti cable networking was not coming and you people has given us nos of 8297732345/8297742345
And in just dail you have given + (91)-866-2496767 + (91)-9298359999. Am have been trying but i found no response. No one is attending the call.
The service which you were providing is very worst..
If this blog is true customer feed back. I feel you will response immediately....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — Set top box and card

 Yasodhar Chava on Jun 5, 2017
I am living in guntur. My complaint is about the set top box. After the purchase of stb, it works nice for 8-10 months. After that it didn't worked properly. So i notice to the local contractor. He gave us a used stb and said use this till ur stb will work. After 3-5 days, it didn't worked. It is showing like this - card not authorized. Contractor doesn't response...
Complaint comments  Read comments [1]Complaint category TVs

Siti Cable — Set top box not working

 Sudhaa Gowravajjala on May 11, 2017
We are living in kummari vari street, gunadala center, vijayawada. Our set top box is not working since 12days... We have made many calls to siti digital customer care... But no one responded till now.. Even no one is lifting our calls sometimes.. Request you to look into this issue and solve on urgent basis as it's almost 12days we are not watching tv due to this set top box problem. Hope you understand our problem and sent someone to solve the issue.....
Complaint comments  Read comments Complaint category News & Media

Siti Cable — I'm complaining in regarding removal of channels animax and sony

 seelam chandu on Apr 29, 2017
From the last one month animax channel is missing whose channel number is 412, and now a new channel named sony yay is been telecasted in place of animax which is more favourite to me and more others than sony yay. Even now a days from past 3-4 days all channels related to sony are been missing and im unable to catch up the ipl matches. So i kindly request that to bring back animax back and also sony. At last please make sure that a best costumer service makes the service of the network more better and benificial. Thank you and please take action on my complaint....
Complaint comments  Read comments [2]Complaint category Other

Siti Cable — Digital cable set top box

 V Priyanka on Feb 25, 2017
Hi, this is Priyanka Verma. 5th feb 2015 i got a new connection of siti cable in bb265 sector 1 salt lake kolkata 64. During the time of purchase, the company asked me deposit of nearly Rs. 1500/- and assured to refund the whole amount at the time the returning the set top box. Today (25-02-2017)i called them to return the product.One person named Mr. Anuram came to my place saying that only RS. 200/- will be refunded giving some lame excuses and then he told me to call a number (8100917270) of their head to confirm the same. When i called that number, someone named Mr. Ashesh Majumdar picked the...
Complaint comments  Read comments [9]Complaint category Satellite, Cable DTH TV

Siti Cable — 3 nos. TV damaged due to siti cable set of box.

 chandu_10 on Feb 2, 2017
Dear Sir,

I am chander kant gupta,

I need your help regarding a problem as below-

My television ( t.v ) got damaged from city cable set of box

due to some faulty electical or current problem which comes directly from main

cable input wire to my television.

I am sure this damged happen to my T.V.

Set of box all wire are burn out ( i.e audio, video input ) which is
connected to my t.v.

Since my home is protected with electical MCB, s all over & no chance
of any voltage...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Siti Cable — Fault Set Top Box

 pradeep.pcg on Jan 5, 2017
With extreme agony, would like to inform the causual attitude of Local Cable Operator of Siti Cable in Bansdroni, Kolkata area.

We have been using old model Set Top Box provided by Siti Cable since 2006. Though we have requested the local operator to replace the Set Top Box with a new and advanced one, but they have always declined justifying the box is best model.

Since 2nd January (Monday) evening suddenly Set Top Box stopped functioning with a message that error in card (some 170 or 160 error code)

We had lodged complain with
1. Siti Cable...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Siti Cable — Worst broadband service & worst customer support

 Avik Nandy on Nov 30, 2016
This email is in regards for the Siti I'd SITI00268053 and the trouble ticket 201611290000919 which was raised on 29th November, 2016 @ 12.09 Pm.
This is my 3rd complaint since I took your connection on 3rd November, 2016.

My internet was not working since 29th November 12.00 a.m. but as your customer support doesn't works after 12 in the midnight, hence I could not reach them. When contacted next morning your support staff tells that the internet was down in entire Delhi/NCR region last night which is why it was not working. Then I was suggested to switch of the modem and...
Complaint comments  Read comments [2]Complaint category Broadband

Siti Cable — Worst service ever

 Avik Nandy on Nov 4, 2016
Let me give you a detailed explanation about why Siri Broadband's service is so frustrating:

1. The support staff steps into my place and does the installation successfully . However, wait, I am not done, the Mac I'd which was taken by him was wrong and the same was not updated in Siti's system too. Hence I was not able to connect my wifi for the entire 3rd of November.

2. Let's proceed with the next reason. I called up Situ guys on 4th and a ticket number for the same was raised for my account. I got a call from them stating that one of their support staff will visit...
Complaint comments  Read comments [1]Complaint category Broadband

Siti Cable — Offer me wrong price [Resolved]

 shae on Oct 13, 2016
Sir I am siti cable old customer and I have a mpeg2 box, i exchange it to HD box but lco offer me ₹2800/-how it possible so please help me and give necessary action against lco(Raju cable, mobile:9434156639).what is actually amount to pay please told me how to change my old box and when ; my Lco Raju cable always ignore and refused me and told me huge price.please help me....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

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