Siti Cable Customer Care
Siti Cable Network Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
119
COMPLAINTS

Siti Cable Customer Care

Siti Cable Network Ltd.

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Address
Building No: FC 9, Gate No -3, Sector 16 A, First Floor, Film City
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2490 0302  
+91 120 452 6777  

Additional info
Registered Office

135, Continental Building,
Dr. Annie Besant Road,
Worli, Mumbai - 400 018

Customer satisfaction rating
2%
Complaints
119
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Siti Cable Complaints & Reviews

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Siti Cable — technician not come

 rkshaw1990 on Dec 22, 2017
Sir, i repitly call technitian deepak for check my broadband. But he told me that i will come within 2 hours but he could not come. Again i call and again he told me that i will come after 2 hours. But till morning to evening finish. He not come. At last i call last time at night why you not come, he said that i forget. I will come at tomorrow. Show you tell me is good.....
Complaint comments  Read comments Complaint category Broadband

Siti Cable — card not authorized 123

 Fáîzåñ Khäñ on Dec 21, 2017
Since a week ago i have been a lot of problem with my set up box of ur company.. It is just showing me "card not authorized" so i called to the number given on screen "[protected]".. The executive said me that he had registered a complaint and give me the complaint number 317511 and said it will be resolve in 24hrs. But it had been 72hrs passed no response till now. My cable operator says me that it will be back in 2hrs but no response... I request u to give me a response....
Complaint comments  Read comments Complaint category Broadband

Siti Cable — non compliance to the complaint registered on telephone

 Surendra Narula on Dec 13, 2017
I reported siti cable having its office at rajpur road dehra dun on 12.12.2017 at 1.00 p. M as the cable network was not working since rainy night of 11.12.2017. The staff ensured that the cable will be operative within 2 to 3 hrs. The staff attended the site on 12.12.2017 at about 7.00 p m but could not correct the fault. They ensured that the cable line will be repair/set right next morning. On 13.12.2017 i again reminded the cable office at 11.00 am and after that they blocked my mobile number and approached through second number they attended at once that number and assured me that the cable...
Complaint comments  Read comments [2]Complaint category Entertainment and Recreation

Siti Cable — cable is not working

 Suryadevara Dinesh Babu on Nov 9, 2017
Gud evening from yesterday morning on wards iam calling to local operators and call center operators are not responding and they are not giving a correct information if i was serious the call center operators cut off the call. U give good service either ur not we will go to good dish network and previous i used sun direct also it's very good and they giving good service also...
Complaint comments  Read comments [1]Complaint category Business & Finances

Siti Cable — unauthorized card 140 still not activated after taking set top box to the local operator it's still not activated

 Syeda kauser jabeen on Nov 3, 2017
Date:nov 3 2017
I have been facing cable issue from 31st october from siti digital network and there is no response from the side of cable operators highly irresponsible. Daily i need to call and inform on the helpline number to customer care. I want my problem to be solved as quickly as possible already i waited long. If they can't resolve this problem simply refund my money. The following are my details.
Card number : [protected]-8....
Complaint comments  Read comments [4]Complaint category Other

Siti Cable — burned setup box

 Subhash Chander Nimbran on Oct 18, 2017
My card no. Is [protected]-8. Setup box burned from 45 days. I complaints many times mobile no. [protected]. But i can't any response by him. He can't come to check setup box yet. Then i icomplaint your custmer care mobile no. [protected]. The complaint no. Is 3535305. Next day i recive a call from mobile no. [protected]. He asked me setup box repair? I replied not yet. After 3 days i called mobile no. [protected]. I asked him my complaint no. Is 3535305. He check the status and told me your setup box is working well. Then i told him the setup box is not repaired yet. How working. Then he told...
Complaint comments  Read comments Complaint category Other

Siti Cable — error 200

 Dr.kanu on Sep 30, 2017
Worse cable experience ever.. This company either should ban or improve their services.. If we observe in a month out of 30 days, hardly 4days it shows channel rest all the days have some or more issues either error 200 or other..
If we complaint they said ma'am we resolve your problem within 24 hours.. They are so lazy and slow.. They almost take 7 or more to solve the problem and only if we again and again call them.. As if we don't have any work to do.. Then again after 2-3 days again error come and we repeat the whole process.. It's such a worse cable ever.. I dont recommend any one to...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Siti Cable — complaint for computerized bill

 Sayandip Sarkar on Sep 20, 2017
Sir, i am a coustomer of ur cable service. I am from nadia, in here the cable operator dont give the computerized bill. How can we know the real fare for my connection? How can we know the price of my channel s? Their are many channels we dnt want to watch, but they said its necessary. My phn no. Is [protected]. My coustomer stb no: 1626c[protected], chip id:[protected], card no.[protected]
I am very glad full to u, if u take any action about it.
Thank you...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Siti Cable — service was worst

 Anjum Inam Syed on Sep 12, 2017
I had given complaint to the siti cable office sangadigunta for not coming siti cable connection but there was not giving response on call. Then i visit to nearest sangadigunta office to file a complaint but they was giving line man numbers.. When i call to the line man he was lifting my call i tried several times but no use. When i was went to siti cable the line man was giving reckless answers he was so reckless now i want to disconnect siti cable connection. Really siti cable servicing was too worst....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Siti Cable — siti cable set top box

 Momidevi on Aug 13, 2017
Hi, my name is momi devi, i have a set top box of siti cable,
Client name: abhinoy kumar
Address: barowaritala, kestopur, kolkata: 700102vc no:fcbbphhhf my problem.
Date of the incident:07/07/2017,
I am facing issue with the set top box for the last one month, and repeatedly informed the same to the local siti cable service provider, but they never fix the issue on the real time basis, nether they are bother to inform anything..
And if i call for several times they start behaving very rude..
Last month my senser in the set top box stopped functioning so...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Siti Cable — imposing hindi language on non-hindi language channels

 chaitu2001 on Aug 8, 2017
You have no right to impose any language on originally english language channels like discovery and national geo wild and other english channels. If you want to provide hindi language, then give us options to watch in the original language and other languages. If you cannot provide this options then you have no right to give single bloody language. You cannot provide channels in a language people can't understand....
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Siti Cable — unethical behaviour & mental harassment

 RanveerSandhya on Aug 5, 2017
Past 1 month, there is no tv cable connection. Everyday when i come home, it showed "200 : contact your cable operator".

I had the number of the local vendor (Mr. Pandeji - [protected]), but never received any response whenever called for complaints. Finally being fed up contacted siti cable customer service for resolution. But it was also of no use. Everytime, i raised concern the customer executive said "ma'am, your raised issue has been resolved & our technician has checked the same". This story was repeated multiple times. I felt so harassed that i stopped calling the customer...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Siti Cable — theft of service

 Satyaki Dey on Jul 25, 2017
My cable operator mention that last date of monthly payment date is 24th,
But last month i can't make payment within the date, i make payment on 28th
But my operator cut out my cable line till 29th, running month my operator mention that my last payment date is 24th, i make payment today,
So my complain that my operator take payment for 30 days, they service provide to me for 26days.
And also my cable provider not given any authorisd bill.
So please take necessary action.
Satyaki dey-[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — card not authorized deactivated card status

 Sai Kashyap on Jul 23, 2017
Deactivated status
Kindly inform me local cable operator number
Guntur
522006
So please kindly do me a favour.
Do react early regarding this issue.
It will be a good help to me if u provide the local operator "contact".
I hope this will be done as soon as possible.
I never came across such problems till days.

Thanking you,
Yours faithfully....
Complaint comments  Read comments Complaint category Education

Siti Cable — Connectivity issue

 sudhakar kommanaboina on Jul 9, 2017
Last 2 months nearly 25times we lost connectivity.local operator not responded over phone.. This could be happen by every saturday..this problem faced by only us but not our neighbors or friends..100% this is a revenge drama by local operators.. Initial days I have made a complaint on local operator at their head office located at Vijayawada.. We are paying so we have to right to question so they are treated with this type of distrabannce.. Please look into this matter
Sudhakar k
Ramavarapadu
Vijayawada
[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — Customer care are not responding

 shadilmfg on Jul 2, 2017
I am in hanuman junction, krishna district amdhara pradesh.
My STB number - 1643C[protected]
Chip id - [protected]
Card no- [protected]-3
Tv channels some are showing 200 no signal error
When I am trying to customer care number they don't even pick up the phone
So much irritated i am
The worst service the worst cable is siti cable.
Please resolve this problem as soon as possible
I don't want to lose my hope on siti cable...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Siti Cable — Always showing card is not authorised

 Lavanya boosam on Jun 24, 2017
Always showing card is not authorised contact cable operator... If it ll happen in night time how can we call cable operator... This is not 1at time... Plz resolve my problem... It is 3 rd time... We are suffering alot... And my cable operator is not available at night time how can i get get my programs again... Why always only my set too box facing this situation... Am very irritated... Plz take action...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — Regarding poor service from siti cable

 g70_alpha2 on Jun 18, 2017
It is very bad service providing by siti cable. My payment is send by paytm [protected] but my siti cable account is not working right now.
Please look at this matter as a upper level....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — Not giving the security money and bill

 Manit bhatia on Jun 17, 2017
I bought a set top box of siti cable last year (2016) of rupees 1400. They promised to give the security money back of rupees 1000. When i asked for bill and other documents, they did not give anything. Now i went to return it on 17 june, 2017, they refused to give the money the back.

Now, may i request you to take a stern action against them and give us justice. I am enclosing the pictures of the set top box id. It is registered on mr. Rajkumar bhatia, lal chand colony, jhajjar haryana.
Thank you!...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Siti Cable — Service is very bad

 pradeep Bonam on Jun 14, 2017
My name is pradeep from hyderabad pin 500080
I have few issues with the siti cable team
I made my first compliant that few channels were breaking and request for hd box on febuarary 2017 nothing happend
Second time agai i called after month same responce nothing happend
3rd time after 2 weeks so far nothing happend
What kind of service
I hope atleast u will responce to my mail
Customer details
[protected]
Contact [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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