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Asianet Satellite Communications Complaints & Reviews

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Last updated Mar 9, 2024
Complaints 866
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213
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Asianet Satellite Communications
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Asianet Satellite Communications Phone Numbers

Phone
+91 80 8606 0665
155
87
+91 80 8601 1023
64
74

Asianet Satellite Communications Head Office Address

2nd Floor, Leela Infopark, Technopark Campus
Trivandrum
Thiruvananthapuram District
Kerala
India
695006

Asianet Satellite Communications reviews & complaints page 8

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V
vtsaraf
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited wrong recharge

Respected sir
I recharged rs 310 to ac92000728 wrongly on 13 september 2020 instead of kc92000728.
Please reverse the amount to paytm linked account which transaction made, or solve the problem as soon as possible or correct way. Mob (Paytm linked account number which transaction made)...
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My subscriber id is tv178988
Ph no: [protected]

I am writing this letter to express my utter disappointment with the asianet customer care service. I had requested a waiver for the bills of april and may as i have not used any internet for those months. The request was mailed on 28th july and it is going to be 2 months and i haven't received any response from the asianet team yet. This is very very disappointing. I have...
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N
NITHYA MENON
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Cable not providing

We instantly received call for taking asianet connection as their is offer of 4 month free connection. So yesterday we take new asianet connection by giving an amount of rupees 1300. A person sreejith came and informed as next day you will get the network as it take one day for activation, when we ask about offer he tell us you get four month free cable, he give ajith number and tell us to contact him for further regardings, when we call...
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Lot of disturbance in all Asianet channels. Disruption every 10 to 15 mins. We are at Hyderabad...
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Address:Kollam

Pls bring back priyamanasam vezhambal. We missed it a lot...
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R
rahul.raj_23
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Broadband connection Transfer

SUB CODE : TV191835
It was requested multiple times with the Asianet Broadband to make a transfer of my broadband connection from Poojapura, Trivandrum to Edappally, Ernakulam. Never has anyone of you responded. Later mail was also sent in this regard. No action has been taken yet.

This is taking too long.
Hope this request will be attended before 21st of August 2020....
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G
george44
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speed issues on gpon. (1mbps!!)

Address:kerala
Website:speedof.me

Hai,
I've been a asianet customer for the last 4 years. During the lockdown period i have experienced multiple slow down of network. For the last 2 weeks it had become extremely slow that even websites seems to take couple of seconds to load, videos buffer etc. But every time i does a speed test to asianet cochin server i always get more than 90% of advertised speed which is great, but that isn't the case with almost all other servers...
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Address:Ernakulam

Broadband sub id: cn154430, sub id: gk91002374

Cable connection is disconnected since 2 months. Initially it was disconnected for non payment. Even after payment of full amount till date (Considering the offers applicable to our combo plan) they didn't reconnect the service till now. The customer care executives of asianet are the worst i've ever dealt with. Fed up with their customer support. Not addressing an issue for 2...
+6 photos
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Address:M.A.KURIAKOSE, Mekkadampu

Dear Sir,

I am an Asia net cable/digital cable TV( Connection GJ[protected] user since 2010. My customer ID with your service provider SIVASAKTHI CABLE TV NETWORKS is No. 461.
From the beginning of July, I am not getting all the free channels except Manorama news(122) + Mathrubhoomi news(123) + flowers Channel(102) . All other free channels give picture flickering and farting sound only. Morning time few more channels...
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Sir,
Inspite of my repeated request to your asianet satellite communication, north paravur office through landline[protected] from monday morning to remove the blockade caused by their cable in front of my gate blocking the exit/entry of vehicles to my house, there is no practical response from them till this time. I would like to inform you that if the block is not removed by this evening, i will be forced to break the cable. This...
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L
limimathew
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Asianet movies repeated film

In Asianet movies all the days showing same film repeatedly, this will irritating the viewers very much....
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I have a asianet optical fibre connection, the speed test and ping are accetable with asianet gateway(100.122.0.1) . But any test with servers outside asianet the speeds are not close to advertised. i have extensively tested and found packet drop of 1% to google server and my private VPS just by doing a ping test . the iperf3 speed test done with my VPS were also bad with tcp test only getting 2 to 10 mbps, where i should be getting close...
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A
Athul Ns
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Broadband service

Address:Palarivattom

Since I started my new asianet broadband connection about 2months, i didnt even get internet continously 2days.. I called customer care for 3days...still no reaction... So now i want to cancel my connection...
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D
drrgkp
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my digital tv and broadband

Sir/madam

Sub:
To remind about my complaint on 06/07/2020 - deactivating my digital tv on 04/07/2020 and aftermath following the complaint - reg.

Ref:
1. Digital tv sub. No: ba92008016
(Name: gopika gopalakrishnan)
2. Broadband sub. No:kl5232
(Name: dr. R. Gopalakrishnapillai)

Following my complaint on 06/07/2020, the speed of my asianet - broadband with unlimited...
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K
K22sunil
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Broadband issue

Cv161660- new connection with plan 3999/- as per plan speed suppose to be upto 200mbps but reality it’s 2-20mbps and with wifi range only 2-5 mtrs... Lot of complaint logging no response and also not provide any complaints number.. If ask any thing for customer care.. Disconnect the phone...
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Sir/ma'am

We have been using asianet cable since 15 years. But recent months we had a issue with subscription. We are paying our bills every months. But now they inactivated our connection, saying that we need to pay due around 1200 something. We didn't get any clarification regarding that issue. They inactivated our channel since 16th june 2020 without any clarification. This is very disappointed from a reputed satelite company...
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K
Karthika_m
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Request for re-telecast

Sir this is not a complaint bt a request from the fans of kailasanathan serial. Sir please re-telecast kailasanathan show on asianet. There are a huge number of audience are waiting for the re-telecast of kailasanathan show. Please take this request from us. Please sir....
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V
Vishnu Sivan Rathy
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complains about asianet serial vanambadi

Asianet Satellite network broadcasting such meaningless and useless serials nowadays. Especially Vanambadi named the mega serial is now showing some sort of trailer with two kids holding beer bottle glasses and scream towards the other characters with dialogues like " I'll kill you"....
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K
Kishore230
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online payment failure

Address:Kishore Suresh Varanattu house pazhamthottam po Ernakulam

I have asianet fiber broadband connection. Subscriber code:[protected]. I paid my monthly subscription through online link that the company have sent through sms. But my payment failed and money got debited from my debit card. (594 rupee). I called and called customer care number and the customer care always said another executive will call from a different number to resolve my issue. But the call never came. If asianet cannot provide...
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M
Monica J R
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Asianet broadband issue

Address:Asianet, Kerala

From march onwards i am facing regular network issues and they are not solving it permanently. They told, due to lockdown they have only limited number of technicians available. But now it is june, and my network issue is not resolved yet. Another thing is, we can't even register the complaint at the time of occurance. We have to give missed call to their number and they will call back. But from march onwards, sometimes they are not even...
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