Asianet Satellite Communications — false promises about the internet speed | |||
Hi. I am an existing Asianet Broadband customer. (TV147935) I was using 25Mbps speed postpaid connection and when the company launched the 100Mbps speed, I upgraded to the 1299 plan. I never got the promised 100Mbps speed. Not even 25Mbps continuously. Raised a crore customer care calls, and after many fights and emails to the Regional Customer care manager, a Technician came and changed the Modem and verified the speed. It was around 2Mbps and he promised that, he has raised a complaint to check that. I work from home and i require immense bandwidth to conduct video conferencing calls with my clients. I am frustrated to the core. Need attention to resolve this ASAP. Was this information helpful? | |||
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Asianet Satellite Communications customer support has been notified about the posted complaint. | |||
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
I am Ramesan.K, My subscriber number is TV 116312.
As we are out of station for three months from first november onwards,
I request you to cancel my internet connection temporarily today itself.
Hoping a quick action in this matter.
Regards,
Ramesan.K