Asianet Satellite Communications — frequent connection failure regarding

Address:	Palakkad, Kerala
Website:	[email protected]

Iam saidu. K. M, sub. Id. Jc 90574962, a customer for 15 years at your ottapalam office.
Iam a subscriber, taken the max value plan to get the max hd channels and sports channels. But whenever the major sports events eg. Tennis grandslam tournaments begins there arises dispute with the channel provider eg. Star sports and i could not see the events. I had complainted it to your ottapalam office and they told they are helpless.
Another issue is that when the line power supply goes, the cable also goes. Even thogh i have an inverter, i could not able to see the programmes. The line supply failure occures frequently as the rainy season began. I had complainted this also throgh phone, three months before, replied it will be rectified soon, but no action. After having no responses, i went to the ottapalam office directly sveral time to hear the reply ' we will crrect soon ', no action!
I have no time to visit ur office regulerly without any use. So l request u to take any action regarding this grievence, othervice at least reply i[censored] can't.

Saidu. K. M