Asianet Satellite Communications — I am complaining about my set top box is having picture but no sound

Address:680604

My id number for asianet cable connection as he 92005569. Myself have been done a complaint to local asianet office at kunnamkulam on friday (23/11/18) for no sound of my set top box. Same day evening at 5pm one asianet technician came and checked system. He said there is no issue with set box, may be your connection wire faulty. He asked me to replace but after replacement no progress found. I have called them today again they said somebody will come to attend. Till 5pm nobody came so i have called them again and same guy said some body call you immediately. But after that no response.
Please book my complaint for proper attending.
Yours sincerly,
Wilson many
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Asianet Satellite Communications customer support has been notified about the posted complaint.
Nov 24, 2018
Updated by Wilsonmany
My self tried to contact customer care in two numbers but nobody picking phone
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