Asianet Satellite Communications — my digital tv and broadband

Sir/madam

Sub:
To remind about my complaint on 06/07/2020 - deactivating my digital tv on 04/07/2020 and aftermath following the complaint - reg.

Ref:
1. Digital tv sub. No: ba92008016
(Name: gopika gopalakrishnan)
2. Broadband sub. No:kl5232
(Name: dr. R. Gopalakrishnapillai)

Following my complaint on 06/07/2020, the speed of my asianet - broadband with unlimited category (Rs.862- per month) has considerably reduced afterwards, leading to great inconvenience to all online activities.
So, as a customer my faith on asianet services is reducing day by day.
Hence, kindly do the needful to make all my asianet services customer friendly.

Yours sincerely,
Sld
Dr. R. Gopalakrishnapillai.
—
Copy of my complaint e-mailed to [protected]@asianet.co.in on 06/07/2020 was as given below.

Sir/madam

My sub code: ba92008016
Name: gopika gopalakrishnan
Mac id: 0880392c66a9 (As per myasianet.in)

I would like to bring into your kind notice that deactivating of my digital tv connection was done on 04/07/2020 without any notice, even if i am remitting monthly subscription regularly without dues.
So, i request you to do favours by taking action against the staff concerned, so that it will not be repeated in future.

Yours faithfully
S/d
Gopika gopalakrishnan (My daughter)