Asianet Satellite Communications — not able to view the paid channels - very bad service from asianet digital

Address:Thiruvananthapuram, Kerala, 695029

I have made the channel selection on feb 3rd (Ahead of the said date) but not able to view the paid channels of my choice. Asianet has been displaying channels which are not of my interest and choice. It seems disgusting when we have made the payment and we are not getting the service for more than a week. Instead they are showing some other channels in other languages. My time and money is wasted and the asianet authorities are not even responding to my calls/complaints which i raised and escalated to the nodal officer as well.
Now the packs which i have selected is being replaced with some channels of asianet's choice which is very shocking.
Please help me in either getting my money back or would want the channels of my choice to be displayed.
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Asianet Satellite Communications customer support has been notified about the posted complaint.
Feb 11, 2019
Updated by resmisudevan
Local cable operator is not aware of the updates.Please advise where should we lodge a complaint now.
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    +91 80 8606 0665 [Corporate Customer Care]
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    2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
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