Asianet Satellite Communications — not providing facility to select basic 100 channels as suggested by trai

Address:

695001

Asianet did not provide the facility to select the basic package recommended by trai that is 100 channels for rs. 135/- + tax in their site for consumers. They have added another 20 channels and is charging more. They do not allow to delete the additional 20 channels in their site, saying its locked. They advice to contact customer care, but they do not respond. I have contacted in their customer service number tel: +[protected] / 2700244 but not responding to my request. I made these requests during the month of february, several days