[Resolved] Asianet Satellite Communications — Payment after submitting temporary disconnection | |||||
I am prof. Omana. Omana kt38480. I submitted temporary disconnection of my internet connection from may 7th 2017 both by online and request directly to your changanacherry office. I repeatedly getting bills. I contacted your customer number they said my request is under process. But today also i got message for payment. I only used 7 days in may and paid the full amount of may. I am out of station for about three months. If you doing like this i will not pay for entire months and you have to refund 24 days amount for the month of may. I will be forced to terminate you connection and go back to my bsnl connection. I expect you to rectify my complaint as early as possible otherwise i will not be responsible for payment Was this information helpful? | |||||
Jul 10, 2017 Complaint marked as Resolved Asianet Satellite Communications customer support has been notified about the posted complaint. Verified Support Jun 09, 2017 Asianet Satellite Communications Customer Care's response Dear Sir, We wish to inform you that your disconnection request being followed up via ticket number: KT448542, we will revert to you at the earliest . Thanks & Regards Asianet Broadband Team | |||||
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
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