Asianet Satellite Communications — picture freeze/ no picture problem persisting for more than 6 months- deficiency in resolving complaints
V
Valsalan V V
from Kottayam, Kerala
Address:
Ernakulam, Kerala
I am a resident of Penta Queen Apartments in Civil Lines Road, Padivattom, Ernakulam . Picture Freezing/ No picture complaint is persisting for more than 6 months in most viewed channels. Complaints when regitsred are attended after a lapse of 3-4 days and picture restored in TV through temporary measures which last for 2-3 days. My last Complaint dated at 10 a.m on 10.07.18 is still ( at 5.15 p.m on 12.07.18) unattended despite my remider to their Customer Care unit at 10.15 a.m. I am a customer who have advanced subscrition amount for one year in advance and waitiung their technicians mercy for viewing the TV programmes.
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