Asianet Satellite Communications — reconnection

Address:

Ernakulam, Kerala, 682305

My name is mrs. Girija revikumar from kureekad ernakulam district. We are having your asianet cable connection with mac id 0880392d7eab. We are paying your bills on yearly basis and till now no dues from our side. But due to our new house construction we couldn't pay the amount in time because we were not promptly intimated. From last two days we are not getting channels except acv. Today morning i complained the same to soumya cable tripunithura who gave us connection and the lady over there said will clear the issue. She said we have due and i said it will clear it soon. Twice i called for the same but invain and in the afternoon a guy came and collected our yearly instalment of rs.3840/= and gave us the receipt of archana cable udayamperoor and said will get reconnected with in an hour but yet now we are not getting connection. The lady if she was aware why didn't inform us that connection is interrupted due to non payment of bill. Up to now i called in the office but nobody picking. It is so pity of you to give franchisee to such irresponsible people. We have decided to move to sky net who serves customers well. Thanks

Girija revikumar
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