Ask Me Bazaar.com — COD demanded when payment was made online already

Address: Mumbai City, Maharashtra

Hello team, I ordered product from Askmebazaar.com, Below are the details I received through email for the same Hi ulfat khan, Thank you for your order! Please find below, the summary of your order AB3750535 ITEM QTY SUBTOTAL Seller: HomeZaara HomeZaara IOMCA1160 Stylish Heart Door Curtain(7x4 ft.) 1 Rs. 125 Item Price: Rs. 125 DISCOUNT Rs. 0 Shipping Charge Rs. 25 Total Rs. 150 I paid for the product through Netbanking.However, when the product arrives at my place the delivery boy asked me for COD amount. I returned the product to the delivery boy as it was not his fault. I thought I will speak to Askme team and get it clear. When I called you contact center on same day (30/06/2015) Sontosh Narad and Ashitosh patil was of no help to me as they were rude to talk to. All I got to hear is that they can follow process and cancel the product and give me refund in next 10-12 days Complaint number (qrp[protected] NOW, its already a week but have not heard from anyone about refund or anything else. If its mistake of Askme team, WHY should I reorder or wait for refund amount for another 5-10 days. I need the product or refund Asap Kindly help thank you