Ask Me Bazaar — No refund of my money

Address:

Jaipur, Rajasthan

I ordered a Reebok bag ago 3 months and payment made on cash on delivery basis. As when bag get delivered i came to know that it was defective and was not original i.e. of Reebok's company. i returned it after few days, but money not have yet credited in my bank account. when i talked to customer care they asked that money has been credited to my account, i also have provided them copy of ban statement but no satisfactory response is there. complain no.- QRC31759530