Ask Me Grocery Complaints & Reviews

Ask me grocery accepted an order and gave discount but shortly after cancelled order. They now say that you can place order again but we can't offer discount as coupon used once when the goods were never delivered. We wasted two hours in this and now want all goods delivered at discounted price. If goods are not available their website should reflect so that I don't waste my time on their website and choose a more efficient company.

I purchased few items from askmegrocery.com vide order no AMBAL[protected]. Under this order they supplied me 7 packets of Amul Cow Ghee and charged me Rs 1242.50 for that. Instead of Cow Ghee they supplied me Amul Desi Ghee. I came to know from Amul company that they don't produce any cow ghee, It means askmegrocery.com are fleecing the consumers by giving wrong facts of the products. Similarly I purchased from them Patanjali Cow Ghee 1KG pack whereas they supplied me 1 lt pack, they are openly making fun of the weight and mearument act too. The most important thing that they do not issue any invoice to the consumers and fleecing the VAT department too by selling their products on service challan only. Their customer customer Care department has put my complaints in their Dustbin

Selling poisonous food” - I ordered almonds from them and when I soaked them in water, it turned like glue indicating bad quality. I complained and one nitish Kumar said that I should have complained within 72 hours and now they can't do anything. I asked him to put his senior on line but he said no and told me to do anything I can even complain online as they won't take it back. I have ordered many times from them and if this is how they behave to an old customer than you can imagine what they would do to new customers. If you value your health, don't ever buy any food products from them as it could be poisonous.

I placed 2 orders and both were cancelled without any reason, payment of more than Rs.10000 was made online. It was my entire month's grocery. I requested for refund but the customer service executive asked me to wait for 7 to 10 working days, and the reason for cancellation was not mentioned. Now if I have to order my grocery from elsewhere, I don't have money. What am I supposed to do?

I had ordered grocery products from 'ask me grocery' at 20% discount offer on 26th Jan 16. First of all I have not received the complete items as per order. Also on checking after delivery the biscuits have been found out o[censored]sage date (9 months old). Moreover the complaint was also not logged by customer care.
The company is making fraud and trying to sell the expired products behind their attractive offers.
The details are as follows-
Order date: 26/01/16
Delivery date : 27/01/16
Order no. : AMBAL[protected]

I have placed an order dated January 25, 2016 using coupon code (RD20) as Republic Day occasion. The company has confirmed the order,
when received but order was uncompleted . But customer care executive not responding on the exact status.

cheat with me

Thanks
bhuvanesh

Hello
I have placed an order dated January 26, 2016 using coupon code (RD20) as Republic Day occasion. The company has confirmed the order, thereafter they on their cancelled the order when I tried reaching customer care they kept me on hold with no response. When I mailed them at their customer care they send me a mail again confirming the order. But customer care executive not responding on the exact status.
Thanks
Vikas Gupta

My (pre-paid) order no. is AMBAL[protected] which is not yet delivered, but I have received a sms that it has already been delivered.
When I contacted the customer care 0-[protected] they were unable to solve the issue and were unable to cancel my order also. My Rs.2000/- went in drain.
Its simply a FRAUD company.

Order No.AMBAL[protected] Total bill value Rs. 1122.00 Coupon value Rs. 280.50 balance to paid 841.50 But while making card payment the system cannot consider the coupon value, i paid for total amount of Rs. 1122/-, so i am try to cancel the order but your customer care executive told me we will refund the excess paid amount, so i cannot cancel the order, but still am not receive the refund, pls check and confirm the status. Thanks & Regards C.Vijayakumar +91 [protected]

Almost 3-4 times everyday since I ordered my 1st grocery online with "askmegrocery.com" I receive their sms of Midnight sale, Friday offer, Thursday Offer, Weekend offer, Christmas offer etc.. They flood my mobile everyday . U don't buy grocery all the time throughout the day. Matter doesn't finishes here. When today Morning I got up I got a sms from them for Flash Sale till 1 pm today 20%off. I thought to order some items and take the advantage of Flash Sale. Their site takes many navigation steps to order an item. I ordered around 19 items which took my 1.5 hours and when finally I was going to pay, their site says "Sorry, You have already redeemed this type of coupon " .. Why the hell they didn't mentioned it earlier that this coupon is for 1st time user only. Why the hell then they are flooding my mobile with such offers when they knew that I am an existing customer. Why the hell they they don't make it transparent . They wasted my time I would have given to someone who needed it. This is a wrong way of getting customers to a website and increasing traffic. They are just marketing the way they want. They don't follow ethics in marketing and promotion. They are not transparent. They waste time.

Yesterday at 10, i placed an order.my amount 812 deducted from my paytm wallet.order not placed .i called more than 7 times on customer care.they registered a complaint.ticket id[protected].they say accounts dept will call u.but you are cheaters, no call and no return of money... paytm transaction id- Paid for Orderaskmebazaar Order #AMBBAL66727_P_715766Paytm Cash Txn ID [protected][protected]:10:03 AM Rs 812 i am going to file an rti against your fraud company

Items were ordered on 29th December 2015 for which i had made full payment by credit card and it was to be delivered on 30th December 2015 at 6pm but the same is not delivered to me. order id : AMBAL[protected] i have already made several complaints on the helpline [protected] & i am very angry with the response they are giving, even after registering complaints so far i have not received any response nor did i receive any complaint number. They say that due to technical difficulties complaint number is not showing, is it a joke how can you forward a complaint without its reference number, do you think the customer is a small kid. I want them to immediately deliver me the ordered product or refund me the money on immediate basis.

Sanjay Singh Ask me grocery is cheating customer by delivering the low brand product that too different product. When you ask for replacement they say they can't deliver the product you have ask for. Kindly customers [protected] Many times tried to call but got disconnected. Today spoken to CCE & Piyush but they are unable to solve the problem as Moong Saboot is delivered bad quality. out of 2 one consumed anyhow but second one is kept aside. Mailed many time at care but no response.

Any time you are cancelled order me and my Friends have number of order in askme grocery but any order is not Deliverd and cancel order in any time first you are confirm order and after 2 hours cancel order.Your app will be very fake I think.

With reference to order no-AMBAL[protected], i have made an order where there was a delay as well as there is a refund pending from ask me grocery end, pathetic services infact I got call from [protected] by name Rahul kumar gupta / rohit kumar gupta he dont know how to speak to the customer and asked me the debit card details along with CVV no for refund... pls look into same and revert asap

I have placed one order, the details are below: Order No-AMBAL[protected], first of all there was a delay in delivery of things and later on there was a claim of Rs 612 pending from ask me grocery's end. Whenever i call at call centre, only one reply i get i.e. our systems are not working and they are under upgradation. I have used the site first time and worst experience I ever had and pathetic services and never suggest any one to use it. Refund my Rs 612 as soon as possible. Dhwani Bhasin [protected]

Hi My name is Manav I ordered some grocery on 13th Dec, 15 and 7-8 products did not matched the order. I called on to the customer care and they advised me to pay the full amount and the wrongly delivered products will be replaced in an hour Its been more than 2 days now and no reply has been received from their end When I call them, they keep me in waiting for long durations Highly dissapointed with Askmegrocery Replace my products asap

I am yet to receive refund against my order No. AMBAL[protected] dtd 17.11.15. I have registered a complaint No.[protected] on 20.11.15 with askme. Even after 15 days they are not responding & not giving my refund amount. Very poor services & customer care number doesnot works.

Hi, I paid to purchase few items by paytm wallet but order number didn't generated & as a result i couldn't received my items. But the amount has been deducted from my paytm wallet & simultaneously couldn't done my shopping. I just want to know when will the amount be credited to my paytm wallet? If my complaint regarding refund don't sort out within 24hrsand didn't get my amount back then i will go to consumer forum. Details- Ticket ID-14256 askmebazaar Order #AMBAL742034_P_588145 Paytm Cash Txn ID [protected] Date[protected]:58:14 PM Amount- 2640 /- Vaibhav srivastava [protected], [protected]

Dear Sir My name is Arun Kumar.On[protected] I had purchased some grocery items from asmegrocery.com I received the delivery on the same day but there was 1 item short then I receive a message on my mobile that they will refund me the balance amount which was about Rs.527/-. But till today I did not receive that refund. My order number was AMBAL[protected]. I made the payment through my paytm wallet. They told me that I wiil receive my refund in seven working days but till today I did not receive any refund an d now their customer care number [protected] is not reachable. So please refund this amount in my paytm wallet. My askme grocery ID is [protected]@gmail.com Best Regards Arun Kumar [protected]