[Resolved] Askmebazaar.com — Refund my payment of prepayment order laptop on askmebazaar.com Value: Ord Id : AB4583057 | |||
Subject: Refund my payment of prepayment order laptop on askmebazaar.com Value: Ord Id : AB4583057 I ordered for a Sony Vaio E Series SVE15113EN laptop which order No. AB4583057 with askmebazaar.com on[protected]. The payment was made through credit card in the form of EMI. The order amount total was Rs.24300/-. On 20th Aug 2015 the company sent me a SMS stating that as the product was out-of-stock and the order has been cancelled and the amount would be refunded in 3 – 5 working days. I contacted the company for refund status but the customer care executive was giving me false promises again and again. I called to them 14 times and every time they say me wait for 4-5 working days. but they didn't even give me any one call regarding the my payment refund . I again lodged a complaint with the company on 28th August 2015, 3rd of September and 11th of September when I was ask for the money they always give me response every time that they will refund my money next 3-5 working days. Like this the company is giving me every time false promises and even after a month they have not refunded my money. Neither I got the product not the refund. Even they have not any Toll free No: where i talk in free, i always talk more then 30 Min on upon on my balance. they are really worst in there services. As well as my credit card EMI also created of first month(1899.53 INR EMI and 330.75 INR EMI Interest), please help what can i do, also please suggest me how i cancel this EMI as well. My complain no : QRC44262977. Please help me. Was this information helpful? | |||
Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint. Verified Support Sep 15, 2015 Ask Me Bazaar Customer Care's response Hi Hemlata,
We would love to resolve your complaints at earliest. Register them here: http://support.askmebazaar.com/
Regards,
Anu
Team AskmeBazaar
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